Trusted by leaders in construction, real estate development, and glass services. Here’s why they choose ZenSupply.What Our Customers Say
Jerry Chen — Procurement Specialist, Su Development
Customer since June 2023
Customer since June 2023
“ ZenSupply has never let us down. They've earned every dollar we've spent with them through consistent service, quality products, and genuine partnership.
As a Procurement Specialist for a well-known high-rise residential developer in the Bellevue/Seattle area, I need suppliers who understand both the complexity and timeline pressures of our industry. Over the past two years with ZenSupply, they've consistently delivered exactly what we needed, when we needed it.
What impressed me from the beginning was their depth of knowledge across multiple product lines. Whether I'm sourcing Schlage electronic access control systems for a luxury residential building or Adams Rite exit devices for commercial spaces, their team understands the technical specifications and code requirements that make or break a project. I've placed over 60 orders with them, ranging from small $50 components to major $60,000 hardware packages, and their attention to detail is the same regardless of order size.
The relationship I've built with Phoebe and the ZenSupply team is what sets them apart. They know our business now— they understand that Su Development specializes in premium developments where quality and reliability are non-negotiable. When I call with a rush request or need to modify an existing order, they already know our project types and can immediately suggest the right solutions.
One example that really stood out was during our busy construction season when I was managing multiple project deliveries simultaneously. Instead of just taking orders, ZenSupply proactively reached out with inventory updates and delivery scheduling options that aligned perfectly with our construction timelines. That level of partnership is rare in this industry.
What really matters in real estate development is having suppliers you can count on when your reputation with lenders and tenants is on the line. I can honestly say ZenSupply has never let us down. They've earned every dollar we've spent with them through consistent service, quality products, and genuine partnership.
If you're in real estate development or construction and need a supplier who truly understands the demands of our industry, I can't recommend ZenSupply highly enough. They've become an integral part of our success, and we'll continue to rely on them for all our future projects.
What impressed me from the beginning was their depth of knowledge across multiple product lines. Whether I'm sourcing Schlage electronic access control systems for a luxury residential building or Adams Rite exit devices for commercial spaces, their team understands the technical specifications and code requirements that make or break a project. I've placed over 60 orders with them, ranging from small $50 components to major $60,000 hardware packages, and their attention to detail is the same regardless of order size.
The relationship I've built with Phoebe and the ZenSupply team is what sets them apart. They know our business now— they understand that Su Development specializes in premium developments where quality and reliability are non-negotiable. When I call with a rush request or need to modify an existing order, they already know our project types and can immediately suggest the right solutions.
One example that really stood out was during our busy construction season when I was managing multiple project deliveries simultaneously. Instead of just taking orders, ZenSupply proactively reached out with inventory updates and delivery scheduling options that aligned perfectly with our construction timelines. That level of partnership is rare in this industry.
What really matters in real estate development is having suppliers you can count on when your reputation with lenders and tenants is on the line. I can honestly say ZenSupply has never let us down. They've earned every dollar we've spent with them through consistent service, quality products, and genuine partnership.
If you're in real estate development or construction and need a supplier who truly understands the demands of our industry, I can't recommend ZenSupply highly enough. They've become an integral part of our success, and we'll continue to rely on them for all our future projects.
Tyler Coviello — Assistant General Manager/Project Manager, Glasscare, Inc.
Customer since July 2024
Customer since July 2024
“ ZenSupply is definitely in the 'great' category. When my reputation with general contractors is on the line, I know I can count on ZenSupply to deliver – literally and figuratively.
As an Assistant General Manager/Project Manager managing complex glass installation projects, I need suppliers who understand the urgency and precision our industry demands. Over the past year with ZenSupply, they've proven to be exactly that kind of partner.
What sets ZenSupply apart is their incredible responsiveness. I'm not exaggerating when I say I can get someone on the phone within hours – sometimes minutes – whenever I have a question or need a rush order. Having placed 90+ orders with them, I can honestly say their consistency is unmatched. Whether it's a $50 hardware piece or a $31,000 specialty order, they treat every request with the same level of attention.
The team knows my business now. When I call, they already understand what Glasscare specializes in and can anticipate what I might need. That kind of relationship is rare in this industry. I don't have to re-explain our requirements every time – they remember our specifications, our timelines, and even our preferred delivery schedules.
What really impressed me was during our busy season when I was placing multiple orders weekly. Instead of getting annoyed by the frequency, their team actually proactively reached out to see how they could streamline the process for me. That's when you know you're dealing with a true partner, not just a vendor.
The breadth of their inventory is phenomenal. From Norton Rixson to Von Duprin, they consistently have what we need in stock. And when they don't, they're upfront about lead times and work to find alternatives. No surprises, no last-minute delays that throw our project schedules off.
I've been in sales long enough to know that responsive service and reliable delivery are what separate good suppliers from great ones. ZenSupply is definitely in the 'great' category. When my reputation with general contractors is on the line, I know I can count on ZenSupply to deliver – literally and figuratively.
If you're in the glass industry and need a supplier who truly understands the demands of our business, I can't recommend ZenSupply highly enough. They've earned every bit of the money we've spent with them, and we'll continue to rely on them for years to come.
What sets ZenSupply apart is their incredible responsiveness. I'm not exaggerating when I say I can get someone on the phone within hours – sometimes minutes – whenever I have a question or need a rush order. Having placed 90+ orders with them, I can honestly say their consistency is unmatched. Whether it's a $50 hardware piece or a $31,000 specialty order, they treat every request with the same level of attention.
The team knows my business now. When I call, they already understand what Glasscare specializes in and can anticipate what I might need. That kind of relationship is rare in this industry. I don't have to re-explain our requirements every time – they remember our specifications, our timelines, and even our preferred delivery schedules.
What really impressed me was during our busy season when I was placing multiple orders weekly. Instead of getting annoyed by the frequency, their team actually proactively reached out to see how they could streamline the process for me. That's when you know you're dealing with a true partner, not just a vendor.
The breadth of their inventory is phenomenal. From Norton Rixson to Von Duprin, they consistently have what we need in stock. And when they don't, they're upfront about lead times and work to find alternatives. No surprises, no last-minute delays that throw our project schedules off.
I've been in sales long enough to know that responsive service and reliable delivery are what separate good suppliers from great ones. ZenSupply is definitely in the 'great' category. When my reputation with general contractors is on the line, I know I can count on ZenSupply to deliver – literally and figuratively.
If you're in the glass industry and need a supplier who truly understands the demands of our business, I can't recommend ZenSupply highly enough. They've earned every bit of the money we've spent with them, and we'll continue to rely on them for years to come.