Terms and Conditions
Last Updated: September 15, 2023
The site (zensupply.com) is provided by ZenSupply Inc. (herein referred to throughout this document as "ZenSupply", “site”, “we”, “us”, or “our”) as a service to our customers. Your use of ZenSupply’s site or other offerings constitutes your unconditional agreement to follow and be bound by these Terms and Conditions. Although you may "bookmark" a particular portion of this site and thereby bypass this agreement, your use of the site binds you to these Terms and Conditions.
All content included on this site, such as text, graphics, logos, button icons, images, audio/video media, digital downloads, data compilations, and software, is the property of ZenSupply or its content suppliers and protected by United States and international copyright laws.
The compilation of all content on this site is the exclusive property of ZenSupply and protected by U.S. and international copyright laws. All software used on this site is the property of ZenSupply or its software suppliers and protected by United States and international copyright laws.
License and Site Access
ZenSupply grants you a limited license to access and make personal use of this site but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of ZenSupply. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, image stripping, robots, or similar data gathering and extraction tools.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of ZenSupply.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including, but not limited to, images, text, page layout, or form) of ZenSupply and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing ZenSupply's name or trademarks without the express written consent of ZenSupply. You may not use ZenSupply’s trademark, trade dress or other intellectual property for any purpose in any way without the express written consent of ZenSupply. You may not use any direct linking or source-calling of any media presented on this web site.
Any unauthorized use terminates the permission or license granted by ZenSupply. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the homepage of ZenSupply so long as the link does not portray ZenSupply, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any ZenSupply logo or other proprietary graphic or trademark as part of the link without express written permission.
If you email a Cart, create a Saved Cart, or have a Saved Cart created by our staff, you may receive follow-up emails related to your Cart. You may unsubscribe at any time by following the simple instructions contained in the emails.
If you use this site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
The email and password will be used to log in to your account in the future. If you need assistance, please contact our support team by live chat or email.
If you are under 18, you may use ZenSupply only with consent of a parent or guardian. ZenSupply reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments, Communications, and Other User Content
ZenSupply allows users to submit and share comments, feedback, submissions, suggestions, questions, reviews, and other content on ZenSupply (“Content”). Content should be written in English. If you do post Content, the Content must not be false, inaccurate, misleading, illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable or consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of such content. You will not post content that victimizes, harasses, degrades or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability. ZenSupply reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
By submitting Content, you warrant that (1) you are the sole author and owner of the Content (2) you are at least 18 years old or if you are under the age of 18, you are at least 13 years old and your submission has been made under the supervision of a parent or legal guardian who agrees to be bound by this Agreement; and (3) use of any Content you supply will not violation any terms of this Agreement and will not cause injury to any person or entity.
For all Content you post, upload or otherwise make available (“Provide”) to ZenSupply, you grant ZenSupply, its affiliates and related entities, a worldwide, royalty-free, perpetual, irrevocable, non-exclusive right and fully sub-licensable license to use, copy, reproduce, distribute, publish, publicly perform, publicly display, modify, adapt, translate, archive, store and create derivative works from such Content, in any form, format, or medium of any kind now known or later developed. Without limiting the generality of the previous sentence, you authorize ZenSupply to share the Content across all web sites, advertisements, media and other medium, affiliated with ZenSupply, to include the Content in a searchable format accessible by users of ZenSupply, to place advertisements in close proximity to such Content, and to use your name, likeness and any other information in connection with its use of the material you provide. You waive all moral rights with respect to any Content you provide to ZenSupply. You also grant ZenSupply the right to use any material, information, ideas, concepts, know-how or techniques contained in any communication you provide or otherwise submit to us for any purpose whatsoever, including but not limited to, commercial purposes, and developing, manufacturing and marketing commercial products using such information. All rights in this paragraph are granted without the need for additional compensation of any sort to you. You grant ZenSupply and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the Content you Provide does not violate this policy and will not cause injury to any person or entity; and that you will indemnify ZenSupply for all claims resulting from Content you Provide.
When posting or sharing do not post or share content containing your full name(s) or other confidential identifiable information of yourself or others. With regard to sharing personal information, doing so is at your own risk. ZenSupply is not responsible for damage or harm resulting from your choice to share personal information. Anything you upload to our app site, excluding payment information, can and will be viewed by your team members.
You are responsible for your own data and usage costs.
While ZenSupply strives to provide accurate product and pricing information, pricing or typographical errors may occur. ZenSupply cannot confirm the price of any item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, ZenSupply shall have the right, at our sole discretion, to either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.
Prices stated are valid through the expiration date, if an expiration date is specified. However, pricing is subject to change without notice in the event of alteration to specifications, quantity, designs, or delivery schedules. Pricing is also subject to change due to changes in cost of material, supplies, labor, clerical error, foreign or domestic legislation. In the event where ZenSupply’s suppliers or manufacturers change their pricing, ZenSupply reserves the right, in its sole discretion, to change the price presented in the quote. ZenSupply will make an effort to notify you of any changes and will rely on contact information you have provided at the time of the quote.
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will be charged upon ordering and your order will be shipped within the time stated on the product specific page or mentioned under the "Shipping Policy" section of the website. If your order is unable to ship within the specified time, or time communicated to you, we will hold your funds as a deposit on the goods until the product ships. Some situations that may result in your order being canceled include, but are not limited to, limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after payment received, we will issue a credit by the charged payment method for the amount of the charge.
Quantity Limits and Dealer Sales
ZenSupply reserves the right to limit the quantity of items purchased per person, per business, per household, or per order. These restrictions may be applicable to orders placed by the same payment account and also to orders that use the same billing and/or shipping address, or same email address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied. ZenSupply also reserves the right to prohibit sales to dealers. If you are interested in purchasing multiple quantities of items for a corporation or institution, please contact our Sales Team.
Product Listing Information
ZenSupply attempts to be as accurate as possible. However, ZenSupply does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product you purchase from us is not as described, your sole remedy is to return it in unused condition.
ZenSupply has made every reasonable effort to display as accurately as possible the colors and finishes of products that appear on the site. However, the actual finish of the product may vary in real life. The colors you see on the site may depend on multiple factors, including but not limited to, your monitor settings, product photography practices, and image modification and enhancement practices, and we cannot guarantee that your monitor's display of any color or finish will be accurate.
Rewards Program Terms & Conditions
For those wishing to review the terms of the Zen Rewards program you can do so by visiting this page Rewards Program Terms and Conditions.
You agree to defend, indemnify and hold ZenSupply harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your misuse of the site.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED BY ZENSUPPLY ON AN "AS IS" AND "AS AVAILABLE" BASIS. ZENSUPPLY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ZENSUPPLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, ZENSUPPLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THE SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE ZENSUPPLY WEBSITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT.
Limitation of Liability
NEITHER ZENSUPPLY NOR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS WILL BE LIABLE TO YOU UNDER ANY LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, AND IN NO EVENT WILL ZENSUPPLY BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE PRICE PAID BY YOU FOR THE PRODUCT GIVING RISE TO ANY CLAIM.
Site Policies, Modification, and Severability
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to our site. ZenSupply may, at any time, and at our sole discretion, modify these terms and any other policy on our site with or without notice. Any such modification will be effective immediately upon public posting. Your continued use of our site following any such modification constitutes your acceptance of these modified terms. For this reason, we encourage you to review these Terms and Conditions whenever you use this site. For any accessibility issues or support, please contact us using the means we have provided.
You hereby acknowledge and agree that you have read and understood all policies and that you willfully accept an unconditional agreement to follow and be bound by these Terms and Conditions and all other policies on our site.