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Button & Screw Kit
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Screws
- Department:
- Plumbing
- Parts and Accessories Type:
- Fastener
- Application:
- Faucet
American Standard M964708-0020A – Frequently Asked Questions
1) Do I need to order chrome or stainless for my American Standard faucet?
Match the button to the faucet trim, not the sink. Chrome is M964708-0020A and stainless is M964708-0750A. The two are mechanically the same kit; the difference is the visible finish of the cap sitting on the handle, so a chrome button on a stainless faucet will read as a mismatch.
2) Will this kit fix a loose faucet handle, or do I need a new cartridge?
If the handle wobbles on the stem or spins without moving the valve, the handle screw is the usual culprit and this kit replaces that screw plus the button that covers it. If water is dripping from the spout or the temperature won't hold, that's a cartridge or seat issue and no fastener kit will address it.
3) What is the American Standard M964708 button and screw kit used for?
It's a faucet fastener kit, the button (index cap) and its screw that hold a faucet handle in place. When the handle gets loose or the decorative cap pops off and goes down the drain, this is the replacement hardware rather than a whole new handle or cartridge.
4) Is the American Standard M964708 a full handle replacement?
No. It's just the button and screw, the small index cap and the fastener beneath it. The handle body itself is not part of the kit, so if the handle is cracked or the broaching inside it is stripped, you need the handle assembly instead.
5) Can a property manager keep these on the shelf for multiple American Standard faucets?
That's the normal way to buy them. Handle buttons get lost during cleaning and screws strip out over years of service, so maintenance shops stock the chrome (M964708-0020A) and stainless (M964708-0750A) versions to cover both trim finishes across a building's faucets.
How fast can I get the American Standard M964708-0020A delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
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Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M964708-0020A come with a warranty?
Absolutely. The American Standard M964708-0020A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M964708-0020A?
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