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Chain Assembly F/Small Box Fv-Rp-
- Durable stainless steel construction
- 6.6 in. chain length
- Limited 1 year warranty
- Easy to install
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Chain Assembly
- Department:
- Plumbing
- Parts and Accessories Type:
- Documentation
- Application:
- Toilet
- Country of Origin:
- Taiwan
American Standard M962749-0070A – Frequently Asked Questions
1) How long is the chain on the American Standard M962749 flush valve chain assembly?
The chain measures 6.6 inches. That length has to reach from the trip lever arm down to the flapper with only a small amount of slack. Too much slack and the flapper won't lift fully on a flush; too little and the flapper won't seat, which is what causes a toilet to run between flushes. Trim or hook up a link or two to set the slack once it's in the tank.
2) Is this American Standard chain assembly a complete flapper or just the chain?
Just the chain assembly. The flapper, flush valve seat, trip lever, and fill valve are all separate parts. If the toilet is leaking past a worn or warped flapper rather than failing to lift, replacing the chain alone won't stop it, and you'll want the flapper for that flush valve instead.
3) Will a stainless steel toilet flapper chain hold up better than the standard one?
Yes. The M962749 chain assembly is stainless steel, so it resists the corrosion that eats plated or plain steel chains sitting in tank water, especially where in-tank cleaner tablets are used. For a property manager replacing the same broken chain over and over across a building, a stainless chain is the part that stops the callback.
4) Do I need to drain the tank or shut off water to replace a toilet flush valve chain?
Shut the supply stop and flush to drop the tank water, then unclip the old chain from the trip lever arm and the flapper and hook the new 6.6 inch stainless chain in its place. No tools are needed for the chain itself, and the flush valve and flapper stay in the tank. Set the slack so the flapper seats flat, then turn the water back on and test a flush.
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Can I return it if it doesn’t work for me?
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reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M962749-0070A come with a warranty?
Absolutely. The American Standard M962749-0070A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M962749-0070A?
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