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Escutcheon & Screws
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Screws
- Department:
- Plumbing
- Parts and Accessories Type:
- Fastener
- Application:
- Faucet
American Standard M962490-2240A – Frequently Asked Questions
1) What comes with the American Standard M962490 escutcheon, or do I have to order screws separately?
The M962490 is sold as an escutcheon with its mounting screws together, so the trim plate and the fasteners that hold it come in one order. If you are replacing a damaged or mismatched escutcheon on an American Standard fitting, you don't need to source screws on the side.
2) What finishes does the American Standard M962490 escutcheon come in, and which part number do I order?
Two finishes. Chrome is M962490-0020A and oil rubbed bronze is M962490-2240A. Order by the full suffixed number, since the base M962490 alone won't pin down the finish, and on a multi-unit property that matters when the rest of the trim in the bathroom is already one or the other.
3) Is the American Standard M962490 a working valve part or just the cover trim?
It's cover trim. The escutcheon is the decorative plate that closes off the wall opening around the fitting, plus the screws that fasten it. It doesn't contain a cartridge, stem, or any water-carrying part, so if the fixture is leaking or the handle is failing, the escutcheon is not the piece that fixes it.
How fast can I get the American Standard M962490-2240A delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M962490-2240A come with a warranty?
Absolutely. The American Standard M962490-2240A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M962490-2240A?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the American Standard M962490-2240A from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.