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Handle For Soft Colony
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Handle
- Department:
- Plumbing
- Parts and Accessories Type:
- Handle
- Application:
- Faucet
American Standard M962910-0020A – Frequently Asked Questions
1) What is the American Standard M962910 handle used for?
It is a replacement faucet handle for American Standard's Soft Colony faucets. The part is the handle only, so the cartridge, escutcheon and other trim are separate items.
2) What finishes does the American Standard Soft Colony replacement handle come in?
Two: chrome, ordered as M962910-0020A, and stainless steel, ordered as M962910-0750A. Match the part number to the finish already on the faucet, since mixing the two is obvious on a lavatory set.
3) I manage apartments with American Standard Colony faucets. Can I stock one handle part number for all of them?
Only for Soft Colony trim. The M962910 handle is specified for the Soft Colony faucet line, so other Colony variations use their own handle part. If you are standardizing across a property, confirm the faucets are Soft Colony, then pick chrome (M962910-0020A) or stainless (M962910-0750A) to match the building's finish.
4) Does the M962910 handle come with a cartridge or valve stem?
No. M962910 is catalogued as a handle, nothing else. If the faucet is dripping rather than just showing a cracked or loose handle, the cartridge is the part to replace, and it is ordered separately.
5) Is this a genuine American Standard part or an aftermarket handle?
Genuine American Standard, sold under the manufacturer's own part numbers M962910-0020A and M962910-0750A. That matters on a faucet handle because the broach that engages the stem has to match exactly for the handle to seat and turn without stripping.
How fast can I get the American Standard M962910-0020A delivered?
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Can I return it if it doesn’t work for me?
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reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M962910-0020A come with a warranty?
Absolutely. The American Standard M962910-0020A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M962910-0020A?
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