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Handle Kit For Metering-Rep Part
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Handle
- Department:
- Plumbing
- Parts and Accessories Type:
- Handle
- Application:
- Toilet
- Product Color:
- Chrome
American Standard M962390-0020A – Frequently Asked Questions
1) What exactly is the American Standard M962390 handle kit, and what does it go on?
It is a replacement handle kit for an American Standard metering flush valve application on a toilet. You get the handle assembly itself, ordered by the part number M962390-0020A, rather than a complete valve. If the valve body is fine and the handle is worn, broken, or sticking, this is the repair part that restores it.
2) Is this a whole flush valve or just the handle?
Just the handle. The M962390 is a repair kit, so it addresses a failed or loose handle on an existing metering valve. If the valve is leaking internally or won't shut off, you need the valve repair kit or the valve itself, not this part.
3) Will the M962390 handle kit work on a urinal metering valve too?
It is catalogued for toilet use. For a urinal metering valve, order the handle kit American Standard publishes for that valve rather than assuming this one carries over, since metering closet and urinal valves use different trim.
4) I manage several buildings with American Standard metering closet valves. Can I stock this one handle for all of them?
Stock it against the valves it is listed for. American Standard publishes handle kits by valve model, so confirm the M962390-0020A is the kit called out for the metering valves in your buildings before buying quantity. Where it matches, holding a few chrome handles on the shelf is the fastest way to clear a handle callback without pulling the valve.
How fast can I get the American Standard M962390-0020A delivered?
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Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M962390-0020A come with a warranty?
Absolutely. The American Standard M962390-0020A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M962390-0020A?
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