Innsbrook Sensor Kit
- Durable construction
- Reliable performance
- Easy to install
- To be used with the American Standard Innsbrook urinal - check for compatibility
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Sensor
- Department:
- Plumbing
- Parts and Accessories Type:
- Sensor
- Application:
- Toilet
American Standard M962388-0070A – Frequently Asked Questions
1) What does the American Standard Innsbrook sensor kit fit?
It is a replacement sensor module for American Standard Innsbrook urinals. The part number is M962388-0070A. Before ordering, match it against the Innsbrook urinal or flush valve you have in the wall, since American Standard's sensor modules are model specific and this one is called out for the Innsbrook line.
2) Can I use this sensor kit on a toilet flushometer instead of a urinal?
The kit is specified for the American Standard Innsbrook urinal, so that is the application to buy it for. If you are replacing the sensor on a water closet flushometer, order the sensor kit called out for that specific American Standard toilet or flush valve model rather than this one.
3) Is this a full flush valve replacement or just the sensor?
Just the sensing electronics. The M962388-0070A is a sensor kit, not a complete flushometer, so the existing Innsbrook valve body and plumbing connection stay in place. If the valve itself is leaking or the diaphragm has failed, a sensor swap will not fix it.
4) I manage a building with several Innsbrook urinals. Can I stock one sensor kit part number for all of them?
If every fixture is the Innsbrook model this kit is called out for, yes, M962388-0070A is the one part number to hold for sensor failures across those openings. Where a restroom has a mix of American Standard urinal models or a different manufacturer's flushometer retrofit, verify each one, because the sensor kits are not interchangeable across lines.
5) Does the Innsbrook sensor kit come in different finishes?
No finish choice is involved. The kit ships in a single configuration under M962388-0070A, so there is nothing to specify beyond the part number itself.
How fast can I get the American Standard M962388-0070A delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M962388-0070A come with a warranty?
Absolutely. The American Standard M962388-0070A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M962388-0070A?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the American Standard M962388-0070A from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.