Pop-Up Rod
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Pop-Up Rod
- Department:
- Plumbing
- Parts and Accessories Type:
- Pop-Up Assembly
- Application:
- Faucet
- Country of Origin:
- China
American Standard M962475-0020A – Frequently Asked Questions
1) What exactly is the American Standard M962475 pop-up rod, and what part of the faucet does it replace?
It's the lift rod for an American Standard faucet pop-up drain assembly, the vertical rod that sits behind the spout and pulls up to close the drain stopper. It replaces a bent, stripped, or missing lift rod on a faucet that already has a pop-up assembly, ordered as part number M962475-0020A. It is a rod only, not a complete drain body, stopper, or clevis strap.
2) Will the M962475 lift rod fit any brand of faucet pop-up drain?
Treat it as an American Standard service part. It is sold as an American Standard faucet pop-up component, so it is meant for American Standard faucets that use this rod. On another brand the rod diameter, threaded end, and overall length may not match the clevis strap or the hole in the faucet deck, so match the part number to your faucet model before ordering.
3) What finish does the American Standard pop-up lift rod come in?
Chrome, and that is the only finish it is built in. If the rest of your trim is brushed nickel or another finish, this rod will not visually match it, since the lift rod is the one piece of the drain assembly that stays visible above the deck.
4) My sink stopper won't stay up or seal, do I need a whole new pop-up assembly or just the rod?
If the rod itself is bent, corroded, or the threaded end has stripped where it screws into the clevis strap, the rod alone fixes it, and this chrome lift rod is that part. If the stopper seal is worn, the pivot ball is leaking, or the drain body is corroded, the rod will not solve it and you need the drain components instead. Property managers replacing rods across a batch of lavatories can order this one part number rather than full assemblies.
How fast can I get the American Standard M962475-0020A delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M962475-0020A come with a warranty?
Absolutely. The American Standard M962475-0020A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M962475-0020A?
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installation tips, and troubleshooting. Contact Us
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