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Shower Arm & Flange
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Shower Arm
- Department:
- Plumbing
- Parts and Accessories Type:
- Shower Arm
- Application:
- Shower and Tub
- Country of Origin:
- China
American Standard M970012-0020A – Frequently Asked Questions
1) What do I get with the American Standard M970012 shower arm, and do I need a separate escutcheon?
The M970012 is a shower arm supplied with its flange, so the trim ring that covers the wall opening at the pipe penetration comes with the arm. The showerhead itself is a separate item.
2) Will this American Standard shower arm work with a non-American Standard showerhead?
In most cases yes. Shower arms and showerheads use a common 1/2 inch threaded connection, so a standard head from another brand threads onto this arm. Check the head you have is a conventional threaded connection and not a proprietary quick-connect before ordering.
3) What finishes does the American Standard M970012 shower arm come in?
Two: polished chrome as M970012-0020A and stainless steel as M970012-0750A. Match the arm to the showerhead and valve trim already on the wall, since a chrome arm under a stainless head is the giveaway on a finished bathroom.
4) I manage apartments and need to standardize shower arms across units. Can I order this one in quantity in the same finish?
Yes. Order by the finish-specific part number so every unit gets the same trim: M970012-0020A for chrome, M970012-0750A for stainless steel. Keeping one part number on file means any tech pulling a replacement gets an arm and flange that matches the rest of the building.
5) Can I swap out just the shower arm without opening the wall?
Yes. A shower arm like the M970012 threads into the drop ell inside the wall, so you back the old arm out through the existing hole, clean and re-tape the threads, and thread the new arm in. Slide the flange on before you seat the arm so it sits tight to the wall. No wall access is needed as long as the drop ell is sound.
6) Is the M970012 a replacement part for a tub/shower installation or just a shower-only stall?
It is intended for shower and tub applications, so it suits both a shower-only stall and a tub/shower combination where the head is fed from a wall drop. The arm replaces the existing wall-mounted arm; the tub spout is a separate part.
How fast can I get the American Standard M970012-0020A delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M970012-0020A come with a warranty?
Absolutely. The American Standard M970012-0020A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M970012-0020A?
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product
selection,
installation tips, and troubleshooting. Contact Us
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