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Stopper Assembly
- Durable construction
- Reliable performance
- Easy to install
- Check model number for compatibility
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Stopper Assembly
- Department:
- Plumbing
- Parts and Accessories Type:
- Pop-Up Assembly
- Application:
- Toilet
- Product Color:
- Chrome
American Standard M962543-0020A – Frequently Asked Questions
1) What is American Standard part M962543-0020A?
It's an American Standard stopper assembly, a pop-up type unit finished in chrome. The orderable manufacturer number is M962543-0020A, with the -0020A suffix denoting the chrome finish.
2) Will this American Standard stopper assembly fit any fixture, or do I need to match my model?
Match the model. American Standard repair parts like the M962543 pop-up stopper assembly are fixture-specific, so confirm the model number of the fixture you are servicing before ordering. Ordering off a generic description is how the wrong part ends up on the truck.
3) Is this an American Standard sink drain part or a toilet part?
American Standard lists the M962543 assembly under a toilet application, not lavatory drain service. If you are chasing a pop-up drain for a basin, that is a different part number and you should match it to the faucet or lav model instead.
4) What finish does the M962543 stopper assembly come in?
Chrome only. There is a single finish option, ordered as M962543-0020A, so if your other trim on the fixture is brushed nickel or bronze this will not match visually.
5) Can maintenance staff install this stopper assembly, or does it need a licensed plumber?
It is a straightforward swap-in repair part, described by American Standard as easy to install, so in-house maintenance handles it routinely on multi-family and hospitality fixtures. The one thing to get right first is matching the part to the fixture model.
How fast can I get the American Standard M962543-0020A delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M962543-0020A come with a warranty?
Absolutely. The American Standard M962543-0020A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M962543-0020A?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the American Standard M962543-0020A from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
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