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2PC PROMENADE II TANK LID
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- promenade ii tank
- Parts and Accessories Type:
- Toilet Tank
- Department:
- Plumbing
- Application:
- Toilet
TOTO TCU403CR#12 – Frequently Asked Questions
1) What exactly is TOTO part TCU403CR#12?
It's the replacement tank lid for the TOTO Promenade II two-piece toilet, ordered as part number TCU403CR#12. The #12 suffix is the color code, so the lid comes finished to match the Promenade II tank it sits on. It is the lid only, not a complete tank.
2) Will a TOTO Promenade II tank lid fit my other TOTO toilets?
No. Toilet tank lids are model specific, and TCU403CR#12 is cut for the Promenade II two-piece tank. It will not seat correctly on a different TOTO model or on a one-piece toilet. Match the tank number stamped inside your existing tank before ordering a lid.
3) I cracked the lid on a Promenade II toilet in one of my units. Do I have to replace the whole tank?
No, the lid is sold on its own. For a broken or chipped Promenade II lid you order TCU403CR#12 and swap it, leaving the tank, trip lever and fill valve in place. That keeps the repair to a few minutes and avoids pulling the tank off the bowl.
4) Does the #12 in TCU403CR#12 mean a particular color?
Yes. On TOTO part numbers the characters after the hash are the finish code, and #12 identifies the color of this Promenade II lid. If the rest of the toilet in your building is a different TOTO color code, order the lid in that code instead so the lid and tank match.
5) Does the Promenade II tank lid come with any hardware or a flush handle?
No hardware is included. TCU403CR#12 is the china lid by itself. The trip lever, fill valve, flapper and tank-to-bowl bolts stay with your existing tank, so if any of those are failing they have to be ordered as separate repair parts.
6) Is this a toilet part or a sink part?
Toilet. TCU403CR#12 is a plumbing repair part for a toilet tank, specifically the lid for TOTO's two-piece Promenade II.
How fast can I get the TOTO TCU403CR#12 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO TCU403CR#12 come with a warranty?
Absolutely. The TOTO TCU403CR#12 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO TCU403CR#12?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO TCU403CR#12 from ZenSupply?
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and
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every order.
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