DIVERTER CARTRIDGE FOR TSMX
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- diverter cartridge tsmx
- Parts and Accessories Type:
- Valve Cartridge
- Department:
- Plumbing
- Application:
- Faucet
TOTO THP4899 – Frequently Asked Questions
1) What does the TOTO THP4899 cartridge actually do in the faucet?
THP4899 is the diverter cartridge, not the mixing or flow cartridge. It's the part that routes water between outlets, so it's what you replace when the faucet stops switching between spout and sprayer/showerhead properly, or leaks from the outlet you aren't using. If the complaint is temperature control or a drip at the spout instead, that's a different cartridge.
2) My TOTO faucet sends water to the spout and sprayer at the same time. Is this the right part?
That's the classic failed-diverter symptom, and THP4899 is the diverter cartridge for the TSMX faucet. Worn diverter seals let pressure bleed to both outlets. Confirm your faucet is the matching TSMX/TSMVW model first, because TOTO uses a separate part number for each faucet family.
3) Is the THP4899 a genuine TOTO replacement part?
Yes, it's a TOTO-branded service part carried under TOTO's own part number THP4899. For a property manager or maintenance tech standardizing on TOTO fixtures, ordering by that THP number is how you keep the repair identical across every faucet of the same model in the building.
4) Do I need any other parts to replace a TOTO diverter cartridge?
The THP4899 is sold as the diverter cartridge itself. A typical cartridge swap is a drain-down, pull the handle and trim, extract the old cartridge and seat the new one, so plan on shutting off the supplies. If the faucet body seals or the mixing cartridge are also worn, those carry separate TOTO part numbers and are ordered on their own.
How fast can I get the TOTO THP4899 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO THP4899 come with a warranty?
Absolutely. The TOTO THP4899 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO THP4899?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO THP4899 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.