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ECO SOIREE 1PC TOILET TANK LID
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- eco soiree toilet
- Parts and Accessories Type:
- Toilet
- Department:
- Plumbing
- Application:
- Toilet
TOTO TCU964CRE#12 – Frequently Asked Questions
1) Is TCU964CRE#12 just the lid, or does it include the tank?
TOTO part TCU964CRE#12 is the tank lid only, for the Eco Soiree one-piece toilet. No tank, no trip lever, no flush valve internals come with it. If your tank body or flush parts are damaged, those are ordered separately.
2) Will this TOTO tank lid fit any TOTO toilet, or only the Eco Soiree?
It is made for the Eco Soiree one-piece model only. TOTO tank lids are molded to a specific china body, so a lid from another series will not seat correctly or seal against the tank rim. Match the lid part number to the toilet, not just the brand.
3) How do I make sure a replacement TOTO lid matches the color of my existing toilet?
The color is carried in the suffix after the hash mark. On this lid that suffix is #12, and your toilet bowl will carry the same style suffix stamped on it or listed on its original part number. Order the lid with the suffix that matches the bowl, otherwise the replacement will seat fine but read as a different shade of china.
4) I manage a building with several Eco Soiree toilets and one lid is cracked. Can I replace just the lid?
Yes, and that is the usual repair. A cracked or chipped lid does not affect the flush, so swapping in TCU964CRE#12 restores the fixture without pulling the toilet. For a property standardizing on Eco Soiree, keeping one spare lid on the shelf covers the most common breakage in a restroom.
5) Does installing this TOTO tank lid require any tools or hardware?
No. The lid sits on the tank rim of the Eco Soiree one-piece toilet under its own weight. There are no screws, clips, or gaskets to order with it. Lift the old lid off, set the new one on, and confirm it sits flat with even reveal all around.
How fast can I get the TOTO TCU964CRE#12 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO TCU964CRE#12 come with a warranty?
Absolutely. The TOTO TCU964CRE#12 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO TCU964CRE#12?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO TCU964CRE#12 from ZenSupply?
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and
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every order.
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