ECOFAUCET HELIX-WM KIT /MIXING
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- ecofaucet
- Parts and Accessories Type:
- Faucet
- Department:
- Plumbing
- Application:
- Faucet
TOTO TEL135-C20EM#CP – Frequently Asked Questions
1) Does the TOTO TEL135 Helix EcoFaucet mount on the deck or on the wall?
Wall-mount. The Helix WM kit is built to come off the wall above the basin, not through a deck hole, so your rough-in has to be in the wall behind the lavatory. If your sink is drilled for a deck-mounted faucet, this is the wrong configuration.
2) Does the TEL135-C20EM#CP Helix faucet kit include a mixing valve, or do I order that separately?
Mixing is included in this kit, so the temperature blending comes with the faucet rather than as an add-on line item. That means you're plumbing both hot and cold to it, not cold only.
3) I'm replacing a faucet in a commercial restroom - how do I confirm I'm reordering the same TOTO Helix unit?
Match the full part number including the suffix: TEL135-C20EM#CP. TOTO's EcoFaucet codes change meaning with every segment, so TEL135 alone is not enough to guarantee you get the wall-mount version with mixing in chrome. Check the code stamped on the existing unit or its paperwork against that full string before ordering.
How fast can I get the TOTO TEL135-C20EM#CP delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO TEL135-C20EM#CP come with a warranty?
Absolutely. The TOTO TEL135-C20EM#CP is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO TEL135-C20EM#CP?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO TEL135-C20EM#CP from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.