You may also like
HANDLE ASSEMBLY
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Handle
- Parts and Accessories Type:
- Handle
- Department:
- Plumbing
TOTO THU9628#12 – Frequently Asked Questions
1) Does the #12 at the end of a TOTO part number mean anything, or can I order plain THU9628?
With TOTO service parts the number after the # is the finish or color code, and it is part of the orderable part number. THU9628#12 is the only configuration offered under this part, so order the full string including #12 to get the finish that matches the fixture.
2) What is TOTO part THU9628#12?
THU9628#12 is a TOTO replacement handle assembly, sold as a complete trip handle unit rather than just the lever. It is a service part ordered by part number, so if your existing TOTO unit calls out THU9628, the #12 suffix is the finish code on the end of that number.
3) Is this a complete handle or just the lever arm?
It ships as an assembly, meaning the handle and its mounting hardware come together as one service part. You are not buying a bare lever that then needs a separate nut, washer, or lift linkage sourced on its own.
4) I manage a building with TOTO fixtures and handles keep breaking. Can I stock this as a standard repair part?
That is exactly what a THU-series part is for. TOTO publishes handle assemblies as individually orderable repair items, so a property manager or maintenance crew can keep THU9628#12 on the shelf and swap a broken handle instead of replacing the whole fixture. Match the part number and finish code to what is already installed across the building so one stocked item covers every matching unit.
How fast can I get the TOTO THU9628#12 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO THU9628#12 come with a warranty?
Absolutely. The TOTO THU9628#12 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO THU9628#12?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO THU9628#12 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.