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NEOREST II LAV REPLACEMENT KIT
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- neorest ii lav
- Department:
- Plumbing
- Application:
- Toilet Seat
TOTO THU9328 – Frequently Asked Questions
1) Will the THU9328 screw kit fit any TOTO toilet, or only the NEOREST II?
Only the NEOREST II. These LED cover screws are a model-specific TOTO service part for that unit, so they should not be ordered as a generic fastener for other NEOREST or Washlet models.
2) What exactly is TOTO THU9328?
THU9328 is a TOTO replacement part kit, the LED cover screws for the NEOREST II. It's a service part, not a complete fixture, so you order it when the original screws holding the LED cover are lost, stripped, or corroded during a repair.
3) I manage a hotel with NEOREST II units - what part number do I keep on hand for the LED cover screws?
Stock TOTO THU9328. It's the LED cover screw kit for the NEOREST II, and because it's a genuine TOTO service part the thread and head match the original cover prep, so a maintenance tech can swap it without hunting for a substitute fastener.
4) Is the TOTO THU9328 a toilet seat part or a lavatory part?
It's catalogued by TOTO for toilet seat application on the NEOREST II, covering the LED cover hardware. If your repair is to a separate lavatory faucet or sink, this is the wrong part number.
How fast can I get the TOTO THU9328 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO THU9328 come with a warranty?
Absolutely. The TOTO THU9328 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO THU9328?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO THU9328 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.