3" TANK TO BOWL GASKET (1pc)
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- tank to bowl
- Parts and Accessories Type:
- Toilet Tank
- Department:
- Plumbing
- Application:
- Toilet
TOTO 9BU024E – Frequently Asked Questions
1) Will a 3 inch tank to bowl gasket fit my Toto toilet, or do I need the 2 inch one?
The 9BU024E is sized for a 3 inch flush valve, so it only fits Toto models built with the 3 inch valve. The way to check without guessing is to lift the tank lid and look at the flush valve opening in the bottom of the tank: a 3 inch valve is noticeably wider than the older 2 inch style, and a 2 inch gasket dropped onto a 3 inch valve will not seal at all. Match the valve size, not the model year.
2) I have water leaking between the tank and bowl on a Toto toilet, is the 9BU024E the part I need?
If the drip is coming from the seam where the tank meets the bowl, the tank to bowl gasket is the usual culprit, and on a Toto with a 3 inch flush valve the 9BU024E is that seal. Two things worth ruling out first: leaks from the bolt heads themselves point at the tank bolt washers rather than the gasket, and a leak that only appears at the base of the bowl is the closet flange wax seal, a different part entirely. A gasket that has gone hard or taken a permanent set will keep weeping no matter how much you tighten the bolts, so replacement is the fix, not more torque.
3) Do I get the tank bolts and washers with the Toto 9BU024E gasket, or do I need to order those separately?
You get the gasket only, one piece per pack. Tank bolts, brass washers, rubber bolt washers and nuts are not part of it. That matters on a repair call, because the bolts that come out of a tank that has been leaking are often corroded, and reusing them on a fresh gasket is how you end up back at the same job. Plan on a tank bolt set alongside the gasket if you're servicing an older fixture.
4) Is the Toto 9BU024E a genuine Toto replacement part?
Yes, it's a Toto factory replacement part, MPN 9BU024E. For property managers and maintenance crews running Toto fixtures across a building, using the manufacturer's own gasket keeps the seal geometry matched to the tank and flush valve it was molded for, which is where universal aftermarket gaskets tend to cause trouble on Toto's 3 inch valves.
5) Can I reuse the old tank to bowl gasket when I pull a Toto tank to replace the fill valve or flapper?
Replace it. Once a tank to bowl gasket has been compressed and then released, it rarely reseats cleanly, and the second job is always harder than doing it the first time. Any time the tank comes off a Toto with a 3 inch flush valve, put a new 9BU024E in while it's apart. It's a single piece and the tank is already off the bowl.
6) How many Toto 9BU024E gaskets do I get in a pack?
One gasket per pack. If you're stocking a truck or a maintenance closet for a building with a run of Toto two-piece toilets, order per fixture rather than expecting a multi-pack.
How fast can I get the TOTO 9BU024E delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO 9BU024E come with a warranty?
Absolutely. The TOTO 9BU024E is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO 9BU024E?
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