Detex 103962 EAX-3500 Series M...
IN STOCK (leaves warehouse same day if ordered before 3pm ET)
$189.20
$162.27
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Detex 103962 EAX-3500 Series Main Control Board Replacement Part

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Model: 103962

In Stock (leaves warehouse same day if ordered before 3pm ET)

$189.20
$162.27
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Detex 103962 EAX-3500 Series Main Control Board Replacement Part

The Detex 103962 is the genuine OEM Main Control Board replacement part for the EAX-3500 Series exit alarm system. Designed specifically to restore full functionality to EAX-3500 Series units, this control board is a commercial-grade replacement component sourced directly from Detex to ensure compatibility and reliable performance. Ideal for maintenance technicians and facility managers servicing Detex exit alarm hardware in commercial environments.

Key Features

  • Genuine OEM Replacement: Manufactured by Detex specifically for the EAX-3500 Series, ensuring direct fit and full functional compatibility with existing units.
  • Main Control Board Assembly: Serves as the primary electronic control component of the EAX-3500 Series exit alarm, enabling complete system restoration upon replacement.
  • Commercial-Grade Construction: Engineered to meet the performance demands of commercial door hardware applications where reliability is critical.
  • Precise Series Compatibility: Designed exclusively for the EAX-3500 Series exit alarm system, verify your unit model before ordering to ensure correct fit.
  • Simplified Serviceability: Provides a cost-effective path to restoring a malfunctioning EAX-3500 unit without full device replacement, minimizing downtime.

Technical Specifications

  • Department: Door Hardware
  • Product Category: Mechanical Locks
  • Product Group: Parts and Accessories
  • Subcategory: Parts and Accessories
  • Product Subgroup: Parts and Accessories
  • Product Type: Exit Device Parts
  • Parts and Accessories Type: Replacement Parts
  • Commercial/Residential: Commercial
  • Product Model: 103962
  • Features: Detex Parts and Accessories

Typical Applications

  • Commercial Office Buildings with EAX-3500 Series exit alarm installations
  • Educational Facilities maintaining Detex exit alarm hardware
  • Healthcare Institutions servicing life-safety exit devices
  • Retail Establishments requiring exit alarm system repairs
  • Industrial and Warehouse Facilities with exit alarm compliance needs
  • Government and Municipal Buildings using Detex EAX-3500 Series systems
  • Multi-Tenant Residential Properties with commercial exit alarm infrastructure

Why Detex EAX-3500?

Detex EAX-3500 Series components are purpose-built for commercial life-safety applications, delivering the OEM-quality engineering that facility managers and service technicians depend on. The 103962 Main Control Board ensures your EAX-3500 Series exit alarm is restored to factory specifications, supporting the dependable performance required in demanding commercial environments.

Manufacturer Resources

Product Specs

Department:
Door Hardware
Product Category:
Mechanical Locks
Product Group:
Parts and Accessories
Subcategory:
Parts and Accessories
Product Subgroup:
Parts and Accessories
Product Type:
Exit Device Parts
Parts and Accessories Type:
Replacement Parts
Commercial/Residential:
Commercial
Product Model:
103962
Features:
Detex Parts and Accessories

Detex 103962 – Frequently Asked Questions

1) Will the Detex 103962 control board fit an EAX-3500 exit alarm?
Yes. The 103962 is the OEM main control board built specifically for the Detex EAX-3500 Series exit alarm, so it drops into an existing EAX-3500 unit. It is made for that series only, so check the model marking on your alarm housing before ordering, since boards for other Detex alarm series are not interchangeable with it.
2) My EAX-3500 exit alarm stopped working. Do I have to replace the whole unit or can I just swap the board?
If the fault is in the electronics, swapping the main control board restores the unit without buying a complete alarm. The 103962 is the primary electronic control component of the EAX-3500 Series, so replacing it brings the alarm back to factory operation and keeps the existing housing, mounting and wiring in place.
3) Is the Detex 103962 a genuine Detex part or an aftermarket board?
Genuine OEM. The 103962 main control board is manufactured by Detex for the EAX-3500 Series, which is what matters on a life-safety exit alarm where an aftermarket board can change how the device behaves.
4) What do I order to standardize spare parts for a building full of Detex EAX-3500 exit alarms?
For EAX-3500 units, the main control board to stock as a spare is Detex part 103962. Keeping one on the shelf means a failed alarm is a board swap rather than a full device replacement and reinstall, which is the usual reason an opening sits out of service.
5) Is the Detex 103962 board a commercial-duty part or a residential one?
It is a commercial part. The 103962 main control board is catalogued for commercial use and is intended for EAX-3500 exit alarms in buildings like offices, schools, hospitals, retail, warehouses and government facilities, not for residential door hardware.
How fast can I get the Detex 103962 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the continental U.S. Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit, reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Detex 103962 come with a warranty?
Absolutely. The Detex 103962 is backed by a manufacturer’s warranty. For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Detex 103962?
You can call, text, or email our expert support team for fast answers. We’re here to help with product selection, installation tips, and troubleshooting. Contact Us
Why buy the Detex 103962 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support, and rewards on every order. Our team is always ready to help you choose the right product for your project.
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