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Dormakaba 204165-000-01 Retractor Shoe Replacement Part for Commercial Mechanical Locks
The Dormakaba 204165-000-01 Retractor Shoe is a genuine OEM replacement part designed for use with compatible Dormakaba mechanical lock systems in commercial applications. This precision-engineered component is part of Dormakaba's Parts and Accessories line, ensuring a proper fit and reliable performance when servicing or repairing supported lock hardware. Sourced directly from Dormakaba, this retractor shoe maintains the quality standards expected in professional door hardware installations.
Key Features
- Genuine OEM Replacement Part: Manufactured by Dormakaba to exact specifications, ensuring proper compatibility and reliable performance in supported mechanical lock systems.
- Commercial-Grade Quality: Engineered for commercial door hardware applications, delivering the durability and precision required in high-demand environments.
- Designed for Mechanical Lock Systems: Intended for use within Dormakaba's mechanical lock product family, helping restore proper latch retraction function during servicing or repair.
- Precise Component Fit: As a dedicated replacement part, the 204165-000-01 Retractor Shoe is designed to integrate seamlessly with compatible parent lock assemblies.
- Part of Dormakaba Parts and Accessories Program: Supports ongoing maintenance and serviceability of Dormakaba door hardware installations, minimizing downtime in commercial facilities.
Technical Specifications
- Department: Door Hardware
- Product Category: Mechanical Locks
- Product Group: Parts and Accessories
- Subcategory: Parts and Accessories
- Product Subgroup: Parts and Accessories
- Product Type: Miscellaneous Hardware
- Parts and Accessories Type: Replacement Parts
- Commercial/Residential: Commercial
- Product Model: 204165-000-01
- Features: DormaKaba Parts and Accessories
Typical Applications
- Commercial Office Buildings
- Educational Facilities
- Healthcare Institutions
- Retail Establishments
- Industrial and Warehouse Facilities
- Multi-Tenant Residential Properties
- Government and Municipal Buildings
Why Dormakaba 204165-000-01?
Dormakaba is a globally recognized manufacturer of professional-grade door hardware and access solutions. The 204165-000-01 Retractor Shoe is a genuine OEM component built to the same standards as the original hardware, making it the recommended choice for technicians and facility managers seeking reliable, specification-correct replacement parts for Dormakaba mechanical lock systems.
Manufacturer Resources
Product Specs
- Department:
- Door Hardware
- Product Category:
- Mechanical Locks
- Product Group:
- Parts and Accessories
- Subcategory:
- Parts and Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Miscellaneous Hardware
- Parts and Accessories Type:
- Replacement Parts
- Commercial/Residential:
- Commercial
- Product Model:
- 204165-000-01
- Features:
- DormaKaba Parts and Accessories
Dormakaba 204165-000-01 – Frequently Asked Questions
1) What is the Dormakaba 204165-000-01 retractor shoe and what does it do in the lock?
It's the small internal component that transfers motion in a Dormakaba mechanical lock to pull the latch back. Dormakaba sells it as a service part so a technician can restore proper latch retraction on a supported lock rather than replacing the whole lockset. It's an OEM part made by Dormakaba under model number 204165-000-01.
2) My Dormakaba lock turns but the latch won't pull back. Is the retractor shoe the part to replace?
That symptom points at the retraction train inside the case, and the 204165-000-01 shoe is the part in that train Dormakaba supplies for service. Pull the lock, open the case and check the shoe for wear or a cracked seat. If the shoe is intact and the lever is still spinning free, the problem is upstream in the spindle or hub, not the shoe.
3) Is the 204165-000-01 a genuine Dormakaba part or an aftermarket copy?
Genuine OEM, manufactured by Dormakaba to the original specification. That matters on a service part this small, because a near-copy retractor shoe that sits a fraction off will bind the latch instead of pulling it cleanly.
4) Does ordering the 204165-000-01 get me a complete repair kit or just the shoe?
Just the retractor shoe itself. It ships as a single service component with no springs, screws, latch or lock case included, so if the failure took out other internals you will need to order those separately alongside it.
5) Is this retractor shoe rated for commercial door traffic or is it a residential part?
Commercial. Dormakaba classifies the 204165-000-01 as a commercial door hardware component, which is the duty level you want on office, school, healthcare, retail and multi-tenant openings where the lock cycles all day.
6) Can a facilities maintenance tech stock this, or does it need a locksmith?
It's a stocking service item for anyone maintaining Dormakaba mechanical locks, and it is the sort of part MRO buyers keep on the shelf to cut downtime on a failed opening. The work itself means removing the lock from the door and opening the case, so whoever does it should be comfortable working inside a lock body.
How fast can I get the Dormakaba 204165-000-01 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Dormakaba 204165-000-01 come with a warranty?
Absolutely. The Dormakaba 204165-000-01 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Dormakaba 204165-000-01?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the Dormakaba 204165-000-01 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.