Falcon A12165 Cap Retaining Pi...
IN STOCK (leaves warehouse same day if ordered before 3pm ET)
$20.69
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Falcon A12165 Cap Retaining Pin Replacement Part for Commercial Cylinder Lock

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Model: A12165-000-00

In Stock (leaves warehouse same day if ordered before 3pm ET)

$20.69
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Falcon A12165 Cap Retaining Pin Replacement Part for Commercial Cylinder Lock

The Falcon A12165-000-00 Cap Retaining Pin is a genuine OEM replacement part designed for use with compatible Falcon commercial cylinder lock mechanisms. Purpose-built to maintain the integrity of the cap assembly within the cylinder housing, this part ensures consistent mechanical performance in demanding commercial door hardware applications. Sourced directly under the Falcon brand, it is classified as a commercial-grade component within the Falcon Lock Parts product line.

Key Features

  • Genuine Falcon Replacement Part: Factory-specification component engineered to restore and maintain original cylinder lock function in commercial installations.
  • Cap Retaining Function: Designed to securely retain the cap assembly within compatible Falcon cylinder hardware, preventing displacement during operation.
  • Commercial-Grade Construction: Built to meet the performance demands of commercial door hardware environments where reliability is critical.
  • Direct Compatibility: Designed specifically for Falcon cylinder lock assemblies, ensuring proper fit and function without modification.
  • Simplified Maintenance: Provides a straightforward path to restoring cylinder lock performance without replacing the entire lock assembly.

Technical Specifications

  • Department: Door Hardware
  • Product Category: Mechanical Locks
  • Product Group: Parts and Accessories
  • Subcategory: Parts and Accessories
  • Product Subgroup: Parts and Accessories
  • Product Type: Cylinders
  • Parts and Accessories Type: Replacement Parts
  • Commercial/Residential: Commercial
  • Product Model: A12165-000-00
  • Features: Falcon Lock Parts

Typical Applications

  • Commercial Office Buildings
  • Educational Facilities
  • Healthcare Institutions
  • Retail Establishments
  • Industrial and Warehouse Facilities
  • Multi-Tenant Residential Properties
  • Government and Municipal Buildings

Why Falcon A12165?

Falcon lock parts are engineered to the same commercial-grade standards as the original equipment, ensuring that replacement components integrate seamlessly with existing cylinder hardware. The A12165-000-00 Cap Retaining Pin reflects Falcon's commitment to supporting long-term performance in professional door hardware installations, making it the dependable choice for facility maintenance and service professionals.

Manufacturer Resources

Product Specs

Department:
Door Hardware
Product Category:
Mechanical Locks
Product Group:
Parts and Accessories
Subcategory:
Parts and Accessories
Product Subgroup:
Parts and Accessories
Product Type:
Cylinders
Parts and Accessories Type:
Replacement Parts
Commercial/Residential:
Commercial
Product Model:
A12165-000-00
Features:
Falcon Lock Parts

Falcon A12165-000-00 – Frequently Asked Questions

1) Can I buy the Falcon A12165 cap retaining pin as a single piece, or only in bulk?
It is sold in multi-piece packs, not singles: pack sizes of 10 and 100. For a locksmith or maintenance shop keeping a bench stock of Falcon cylinder parts, the 10-pack covers occasional service calls and the 100-pack suits a shop rebuilding cylinders regularly.
2) Will the Falcon A12165 pin work in a Schlage or Corbin Russwin cylinder?
No. The A12165 is built to Falcon factory specification for Falcon cylinder assemblies. Other brands use their own cylinder architecture, so if you are servicing a Schlage rim cylinder such as the 20-021 or 20-022, or a Corbin Russwin 1000 or 1070 mortise cylinder, source parts from that manufacturer instead of substituting the Falcon pin.
3) If a Falcon cylinder is damaged beyond a pin replacement, what complete mortise cylinder can be installed instead?
The Falcon A12165-000-00 cap retaining pin is a replacement part that restores an existing cylinder assembly rather than replacing it, so when the cylinder body itself is worn or damaged a complete cylinder is the right order. Full mortise cylinders in the comparable range include the Corbin Russwin 1000 Grade 1 series mortise cylinder in 1-1/2 inch length with an A02 straight cam, the Corbin Russwin 1070 Grade 1 series 1-1/4 inch 6-pin mortise housing with an A01 cloverleaf cam, and the Adams Rite 4036 Grade 1 five-pin mortise cylinder. Cam style and cylinder length must match the lock case the cylinder threads into.
4) My Falcon cylinder cap keeps backing out. Do I need a whole new cylinder?
Not necessarily. A loose or displaced cap is what the A12165 cap retaining pin addresses, and swapping the pin restores cylinder function without pulling and rekeying a complete lock. If the plug, pin stack or keyway itself is damaged, then you are into a full cylinder replacement instead.
5) If I decide to replace the whole cylinder instead of repairing it, what are my options?
For a full replacement you move to a complete cylinder rather than a service pin. Depending on the prep: Schlage 20-057 six-pin FSIC rim cylinder or 20-021 rim cylinder for rim device applications, Corbin Russwin 1000 Grade 1 mortise cylinder with an A02 straight cam or the 1070 with an A01 cloverleaf cam for mortise locks, and BEST 1C five-pin cores for interchangeable core systems. Match the cam or tailpiece to the lock you are feeding, not just the diameter.
6) Is a Schlage 20-021 rim cylinder an alternative to the Falcon A12165 cap retaining pin?
No. The Falcon A12165-000-00 is a cap retaining pin, a small internal component that holds the cap in place inside a Falcon cylinder assembly. The Schlage Commercial 20-021 is a complete 6-pin rim cylinder with a vertical tailpiece cam supplied with two keys, and the 20-022 is the same cylinder with a horizontal tailpiece cam. Those are whole cylinders for exit device and rim applications, not internal service parts, and they do not substitute for a retaining pin in an existing Falcon cylinder.
7) For a facility that wants to rekey without servicing cylinder internals, what interchangeable core options exist instead of replacing pins?
Repairing with the Falcon A12165-000-00 cap retaining pin keeps the existing cylinder in service, which suits a site standardized on conventional cylinders. A facility that would rather swap cores instead of servicing internals can standardize on interchangeable core hardware: the BEST 1CB 150 series interchangeable core cylinder, the BEST 1CDF drill resistant patented 7-pin brass 150 series core, the Schlage 20-057 6-pin FSIC rim cylinder with convertible tailpiece cam, or the Schlage 20-057-C full size interchangeable core in C keyway and 643E aged bronze. Interchangeable core hardware requires housings prepped for the core format.
8) What should be ordered for an aluminum storefront deadlock rather than a Falcon cylinder service pin?
The Falcon A12165-000-00 is a commercial cylinder lock service component and is not an aluminum storefront item. For Adams Rite MS1847 deadlock and deadlatch systems, the 4024 cylinder pull mounts with a trim plate and the 4025 is a five-pin tumbler cylinder pull with through-screws. For wood door applications with the Adams Rite 5017 wood door deadlock or deadlatch, the 4026 five-pin tumbler cylinder pull is the matching part.
9) Is the Falcon A12165 pin for residential or commercial locks?
Commercial. The A12165 cap retaining pin is a Falcon commercial-grade lock part, used in service work on office buildings, schools, healthcare facilities, retail, warehouses, multi-tenant residential and government buildings.
10) Falcon A12165 versus a knob or lever replacement cylinder - which one fixes a key-in-lever lock?
The Falcon A12165-000-00 cap retaining pin addresses the cap assembly inside a Falcon cylinder and is stocked in 10-piece and 100-piece pack sizes for service inventories. A key-in-knob or key-in-lever lock that needs the keyed plug itself replaced takes a cylinder such as the Kaba Ilco 1539 series key-in-knob or lever universal cylinder or the 1579 knob and lever cylinder for Sargent locks; the Kaba Ilco 1599 is a key-in-knob replacement cylinder and the 1549 is a key-in-deadbolt cylinder. Those are keyed cylinder assemblies, so they are selected by the lock brand and keyway rather than as pin-level repairs.
How fast can I get the Falcon A12165-000-00 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the continental U.S. Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit, reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Falcon A12165-000-00 come with a warranty?
Absolutely. The Falcon A12165-000-00 is backed by a manufacturer’s warranty. For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Falcon A12165-000-00?
You can call, text, or email our expert support team for fast answers. We’re here to help with product selection, installation tips, and troubleshooting. Contact Us
Why buy the Falcon A12165-000-00 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support, and rewards on every order. Our team is always ready to help you choose the right product for your project.