
Frequently Asked Questions
We want to make sure that you receive exactly what you need for your project. If you need to return an item, please refer to these answers to common questions:
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- How much does shipping cost?
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- Which items are eligible for return?
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- Is there a restocking fee?
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- The item I received was defective. How do I get a refund?
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- I received the wrong item. How do I get a refund?
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- How do I set up a return?
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- How do I send my return?
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- When should I expect my refund?
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- What is a Freight Return Label and when will I receive it?
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