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In Stock (leaves warehouse same day if ordered before 3pm ET)

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– Frequently Asked Questions

1) How heavy is the Southwire Maxis XD10 cable puller, and can one person move it on site?
The XD10 weighs 600 lb and measures 70 long by 40 high by 26 wide. That is a two-person load-in or a lift gate and cart, not something one electrician carries up a stairwell. Plan on wheeling it to the pull point and staging it there for the duration of the job.
2) Will the XD10 puller fit through a standard commercial doorway to get into an electrical room?
At 26 wide, the Maxis XD10 clears a standard 32 or 36 inch commercial door leaf. Height is 40 and overall length 70, so the length is what you have to swing through tight corridors and around door frames, not the width.
3) Can the XD10 puller work a conduit run that turns a 90 degree bend at the box?
Yes. The mid-frame on the XD10 sets in extended or retracted positions specifically so the puller can be worked through 90 degree bends rather than forcing you to reposition the whole machine.
4) Does the elevation adjustment on the Maxis XD10 have to be cranked by hand?
No. Elevation is driven either by the hand crank or by an 18V cordless drill, and the 5:1 geared control needs only about 5 lb of force, so setting pull height doesn't mean lifting the head by hand.
5) Will the XD10 capstan handle the rope we already run, or do we have to switch rope types?
The XD10 uses a vertical capstan with an improved rope guide that reduces binding across most rope types and sizes, so in general you keep using the pulling rope your crew already stocks.
6) Is the Southwire XD10 built to hold up on a long industrial pull, or is it a light-duty puller?
It's the extreme duty machine in the Maxis line: steel construction, black finish, and a gear box built to keep output up under heavy sustained loads. That, plus the 600 lb frame weight, is what separates it from a light tugger you'd use for a few branch circuits.
7) What model and part number do I order for the Maxis extreme duty puller?
Order it as Southwire XD10, which is both the model designation and the manufacturer part number for the Maxis Extreme Duty Cable Puller. There is a single configuration, so there are no finish or capacity options to specify.
How fast can I get the delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the continental U.S. Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit, reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the come with a warranty?
Absolutely. The is backed by a manufacturer’s warranty. For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the ?
You can call, text, or email our expert support team for fast answers. We’re here to help with product selection, installation tips, and troubleshooting. Contact Us
Why buy the from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support, and rewards on every order. Our team is always ready to help you choose the right product for your project.
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