Norton Rixson Roller Mate Doub...
IN STOCK (leaves warehouse same day if ordered before 3pm ET)
$1,567.00
$1,206.43
Norton Rixson Norton Rixson 10602 Roller Mate Double Roller Caster RIX-10602

Norton Rixson Roller Mate Double Roller Caster for Heavy-Duty Pivot Doors up to 1500 lbs

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Model: 10602

In Stock (leaves warehouse same day if ordered before 3pm ET)

$1,567.00
$1,206.43
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Norton Rixson Roller Mate Double Roller Caster for Heavy-Duty Pivot Doors up to 1500 lbs

Professional Double Roller Caster Support for Heavy Pivot Door Applications

The Norton Rixson Roller Mate Double Roller Caster provides essential support for heavy pivot doors weighing up to 1500 lbs. This patented double roller design is required for all doors over 5' wide that are pivoted near the heel edge, ensuring smooth operation and proper weight distribution. Compatible with metal doors minimum 1-3/4" thickness and wood doors minimum 2-1/4" thickness, this caster delivers reliable performance for interior commercial pivot door installations.

Professional Features & Benefits

  • Heavy-Duty Load Capacity: Supports doors weighing up to 1500 lbs with double roller configuration for maximum stability and smooth operation.
  • Door Thickness Compatibility: Accommodates metal doors minimum 1-3/4" thickness and wood doors minimum 2-1/4" thickness for versatile installation options.
  • Patented Design: Norton Rixson ROLLER MATE® patented technology ensures reliable performance and smooth pivot door operation.
  • Adjustable Installation: Three 1/16" shim plates included for precise adjustment after door installation, ensuring optimal alignment and function.
  • Complete System Compatibility: Works with Norton Rixson pivot sets and related components for comprehensive pivot door solutions.
  • Professional Construction: Medium duty rating designed for low frequency usage in interior commercial applications.
  • Optional Accessories: Compatible with optional end cap 10600-019 and hollow metal mounting plates 10600-028 for enhanced installation flexibility.

Technical Specifications

  • Commercial/Residential: Commercial
  • Department: Door Hardware
  • Door Hand Direction: Non-Handed
  • Duty Level: Medium Duty
  • Parts and Accessories Type: Replacement Parts
  • Product Attribute: Parts and Accessories
  • Product Category: Door Controls
  • Product Group: Door Controls
  • Product Subgroup: Parts and Accessories
  • Product Type: Parts and Accessories
  • Series: Roller Mate
  • Subcategory: Accessories

Installation & Operation

This double roller caster is designed for use with compatible Norton Rixson pivot door systems. Refer to the parent device installation instructions and manufacturer documentation for proper integration. Ensure compatibility with existing hardware before installation.

Professional Applications

  • Commercial Office Building Pivot Doors
  • Educational Facility Heavy Doors
  • Healthcare Institution Interior Doors
  • Retail Store Wide Entry Doors
  • Industrial Facility Interior Access Points
  • Multi-Tenant Residential Common Areas
  • Government Building Interior Doors

Why Choose Norton Rixson Quality?

Norton Rixson Roller Mate casters deliver professional-grade reliability with patented double roller technology rated for doors up to 1500 lbs. The included adjustment shims and optional accessories ensure precise installation and long-term performance. Engineered for demanding commercial applications where dependable pivot door operation is essential.

Product Specs

Series:
Roller Mate
Duty Level:
Medium Duty
Product Group:
Door Controls
Product Subgroup:
Parts and Accessories
Product Type:
Roller Caster
Subcategory:
Parts and Accessories
Commercial/Residential:
Commercial
Parts and Accessories Type:
Replacement Parts
Product Attribute:
Parts and Accessories
Door Hand Direction:
Non-Handed
Product Category:
Door Hinges and Pivots
Department:
Door Hardware

Norton Rixson 10602 – Frequently Asked Questions

1) Do I need a roller caster on a pivot door that's wider than 5 feet?
Yes, and it isn't optional on the Norton Rixson Roller Mate. The double roller caster is required for all doors over 5 feet wide that are pivoted near the heel edge. On a wide leaf, the weight sits far out from the pivot and the caster carries that load so the door doesn't sag or bind. Doors narrower than that, pivoted conventionally, don't call for it.
2) Will the Roller Mate caster fit a 1-3/4 inch hollow metal door, or do I need a thicker leaf?
A 1-3/4 inch metal door is the minimum and it works. Wood doors are different: those need to be at least 2-1/4 inches thick. So a standard 1-3/4 inch wood leaf is too thin for this caster, and that is the mistake worth catching before the door is ordered, not after.
3) Is the Roller Mate caster suitable for a high-traffic exterior entrance?
No. It's rated medium duty for low frequency use on interior commercial openings, so think a heavy conference room, lobby feature door, or an interior wide leaf, not a main street entrance cycling all day. For a busy exterior pivot opening you want a heavy duty pivot set and floor closer specified for that service, not a medium duty caster.
4) Do I have to order the Roller Mate caster left hand or right hand?
No handing to specify. The Roller Mate double roller caster is non-handed, so one part number covers both swings and you can stock a single item for a building with pivot doors going both ways.
5) Can the Roller Mate caster be adjusted after the pivot door is hung?
Yes, and the shims come in the box. Three 1/16 inch shim plates ship with the caster for adjusting height and alignment once the door is installed and you can see how it sits. That means you set the rough position at install and fine tune the leaf afterward instead of pulling the door back down.
6) What else should I order with the Rixson 10602 roller caster?
Two optional pieces go with it: end cap 10600-019, and hollow metal mounting plates 10600-028 if you're fixing into a hollow metal door and want a proper mounting substrate. Neither is required, but the mounting plates are the one to think about on metal leaves. The caster itself is a support component, so it works alongside the Norton Rixson pivot set carrying the door, not in place of it.
7) Is the 10602 a replacement part I can buy on its own for an existing Rixson pivot door?
Yes. The 10602 Roller Mate is sold as a replacement part, so you can order it by itself to service an existing Norton Rixson pivot installation rather than buying a whole pivot set. Match your door thickness first: 1-3/4 inch minimum on metal, 2-1/4 inch minimum on wood.
How fast can I get the Norton Rixson 10602 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the continental U.S. Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit, reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Norton Rixson 10602 come with a warranty?
Absolutely. The Norton Rixson 10602 is backed by a manufacturer’s warranty. For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Norton Rixson 10602?
You can call, text, or email our expert support team for fast answers. We’re here to help with product selection, installation tips, and troubleshooting. Contact Us
Why buy the Norton Rixson 10602 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support, and rewards on every order. Our team is always ready to help you choose the right product for your project.
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