Sargent 97-2963 12-Top Case As...
IN STOCK (leaves warehouse same day if ordered before 3pm ET)
$731.00
$493.92
Sargent 97-2963 12-Top Case Assembly Replacement Part for Exit Devices (Before 11/11/02)

Sargent 97-2963 12-Top Case Assembly Replacement Part for Exit Devices (Before 11/11/02)

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Model: 97-2963

In Stock (leaves warehouse same day if ordered before 3pm ET)

$731.00
$493.92
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Sargent 97-2963 12-Top Case Assembly Replacement Part for Exit Devices (Before 11/11/02)

The Sargent 97-2963 is a genuine replacement 12-Top Case Assembly engineered specifically for compatible Sargent exit devices manufactured before November 11, 2002. Designed for commercial door hardware applications, this replacement part ensures continued reliable operation of Sargent exit devices in high-demand environments. As an OEM-quality component, it is intended to restore equipment to proper working condition using a part matched to the original specifications of pre-November 2002 production models.

Key Features

  • Genuine Sargent Replacement Part: OEM-quality 12-Top Case Assembly designed to match original specifications for Sargent exit devices manufactured before 11/11/02.
  • Commercial-Grade Construction: Built to meet the demands of commercial door hardware applications, supporting reliable long-term performance in high-traffic settings.
  • Precise Compatibility: Specifically designed for pre-November 11, 2002 production Sargent exit device models, ensuring proper fit and function.
  • Exit Device Part: Classified as an exit device replacement part, restoring functionality to existing Sargent hardware without requiring full device replacement.
  • Drop-In Replacement Design: Engineered to integrate with compatible Sargent exit device assemblies for straightforward service and maintenance.

Technical Specifications

  • Department: Door Hardware
  • Product Category: Mechanical Locks
  • Product Group: Parts and Accessories
  • Subcategory: Parts and Accessories
  • Product Subgroup: Parts and Accessories
  • Product Type: Exit Device Parts
  • Parts and Accessories Type: Replacement Parts
  • Commercial/Residential: Commercial
  • Product Model: 97-2963
  • Features: Sargent Door Closer Parts

Typical Applications

  • Commercial Office Buildings Requiring Exit Device Maintenance
  • Educational Facilities Servicing Existing Sargent Hardware
  • Healthcare Institutions Maintaining Code-Compliant Exit Devices
  • Retail Establishments Restoring Sargent Exit Device Functionality
  • Industrial and Warehouse Facilities with Legacy Sargent Hardware
  • Government and Municipal Buildings Servicing Pre-2002 Exit Devices
  • Multi-Tenant Residential Properties with Commercial Exit Hardware

Why Sargent 97-2963?

The Sargent 97-2963 12-Top Case Assembly is a purpose-built replacement component matched to pre-November 2002 Sargent exit device production, providing commercial facility managers and service professionals with the precise part needed to restore hardware to proper operating condition. Sargent's commercial-grade exit device parts are engineered for the demands of high-traffic facilities where dependable egress performance is essential.

Manufacturer Resources

Product Specs

Department:
Door Hardware
Product Category:
Mechanical Locks
Product Group:
Parts and Accessories
Subcategory:
Parts and Accessories
Product Subgroup:
Parts and Accessories
Product Type:
Exit Device Parts
Parts and Accessories Type:
Replacement Parts
Commercial/Residential:
Commercial
Product Model:
97-2963
Features:
Sargent Door Closer Parts

Sargent 97-2963 – Frequently Asked Questions

1) Will the Sargent 97-2963 top case assembly fit an exit device made after November 2002?
No. The 97-2963 12-Top Case Assembly is matched to Sargent exit devices built before 11/11/02. Sargent changed production after that date, so on a later device this case will not be the correct part. Check the manufacture date of the device on the door before ordering this one.
2) Do I need to replace the whole Sargent exit device, or can I just swap the top case?
If the failure is in the top case, you can service just that section. The 97-2963 is a drop-in top case assembly for compatible pre-11/11/02 Sargent devices, so the rail, trim and door prep stay as they are. The one condition is the device's production date, since post-2002 devices use different parts.
3) What exactly is the Sargent 97-2963 part?
It is the 12-top case assembly for a Sargent exit device, the housing section at the top of the device, sold as a genuine Sargent replacement component rather than a complete device. It lets a service tech restore an existing exit device instead of replacing the whole unit.
4) I manage a building with older Sargent exit devices on several doors. Will one 97-2963 work across them?
Only where the devices are pre-November 11, 2002 Sargent production and use the 12-top case. Same-vintage openings take the same assembly, which is what makes standardizing a repair kit practical; mixed-age hardware in the same building will not all take it, so confirm the date code on each device before stocking multiples.
5) Is the Sargent 97-2963 suitable for a high-traffic commercial building, or is it a residential part?
Commercial. The 97-2963 is a commercial-grade exit device component, used in offices, schools, healthcare, retail, warehouses, municipal buildings and multi-tenant residential properties running commercial exit hardware.
How fast can I get the Sargent 97-2963 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the continental U.S. Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit, reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Sargent 97-2963 come with a warranty?
Absolutely. The Sargent 97-2963 is backed by a manufacturer’s warranty. For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Sargent 97-2963?
You can call, text, or email our expert support team for fast answers. We’re here to help with product selection, installation tips, and troubleshooting. Contact Us
Why buy the Sargent 97-2963 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support, and rewards on every order. Our team is always ready to help you choose the right product for your project.
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