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Schlage Electronics 46928800 AD/CO Series Lock Retractor for Cylindrical Locks
Manufacturer Resources
Product Specs
- Commercial/Residential:
- Commercial
- Electronic:
- Yes
- Product Group:
- Parts and Accessories
- Product Subgroup:
- Parts and Accessories
- Subcategory:
- Parts and Accessories
- Product Type:
- Refractors
- Parts and Accessories Type:
- Replacement Parts
- Product Attribute:
- Parts and Accessories
- Product Category:
- Electronic Access Control
- Department:
- Door Hardware
Schlage Electronics 46928800 – Frequently Asked Questions
1) What does the Schlage Electronics 46928800 retractor actually do in an AD or CO Series lock?
The 46928800 is the retractor for the cylindrical version of Schlage's AD and CO Series electronic locks. It's the mechanical piece inside the chassis that pulls the latch back when the credential is accepted and the motor releases, translating the lever or motor action into latch retraction. It ships as a replacement part, so it's what you order when the electronics on an existing AD or CO cylindrical lock still read credentials but the latch isn't pulling back cleanly.
2) Will the 46928800 retractor fit a mortise AD Series lock?
No. The 46928800 is built for the cylindrical chassis of the AD and CO Series. A mortise AD lock uses a different lock body entirely and takes its own retractor part, so ordering this one for a mortise opening gets you a part that won't seat. Confirm the existing lock is the cylindrical version before ordering.
3) Our AD-Series card reader beeps and unlocks but the lever still won't pull the latch. Is the retractor the part to replace?
That symptom points at the retractor. If the reader accepts the credential and the motor cycles but the latch stays out, the mechanical link between the released motor and the latch is what has failed, and on a cylindrical AD or CO lock that link is the 46928800 retractor. It's stocked as a replacement part rather than a whole-chassis swap, so you can rebuild the existing lock instead of pulling the opening off the access control system.
4) Does the 46928800 work on both the networked AD Series and the standalone CO Series locks?
Both. Schlage lists the 46928800 as an AD/CO Series part, so it covers the cylindrical chassis in either family, the networked and wireless AD locks and the standalone CO offline locks alike. That matters for a facility running a mix of the two, since it's one part number to stock rather than two.
5) Is the Schlage 46928800 retractor a commercial-duty part or is it for residential locks?
Commercial. The 46928800 belongs to Schlage Electronics' electronic access control line, and the AD and CO Series it serves are commercial openings, offices, multi-family common areas, schools, healthcare corridors. There is no residential equivalent of this part.
6) Is there more than one version of the Schlage 46928800 retractor to choose from?
One. The retractor is sold under the single model number 46928800 with no finish, handing, or size options to specify, so there's nothing to configure on the order beyond quantity. Handing and finish live in the lock trim, not in this part.
How fast can I get the Schlage Electronics 46928800 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Schlage Electronics 46928800 come with a warranty?
Absolutely. The Schlage Electronics 46928800 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Schlage Electronics 46928800?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the Schlage Electronics 46928800 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.