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Starting at
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GLASS, SENSOR WINDOW,CONCEALED
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- sensor
- Parts and Accessories Type:
- Sensor
- Department:
- Plumbing
TOTO THP3213 – Frequently Asked Questions
1) What is the TOTO THP3213 cover plate actually for?
The THP3213 is the small 4x4 sensor window cover plate for TOTO concealed sensor faucet and flush valve installs. The part is the glass sensor window itself, not the sensor or the valve behind it. If the sensor eye on a concealed unit is cracked, scratched, or clouded and the fixture is misreading users, this is the piece that gets swapped, and the electronics stay in the wall.
2) Is the TOTO THP3213 for a concealed or an exposed sensor unit?
Concealed. The THP3213 window is for TOTO sensor installations where the electronics sit behind the wall and only the small 4x4 plate shows at the face. It is not the trim for a deck-mounted or exposed-sensor fixture, so confirm the existing unit is a concealed in-wall type before ordering.
3) Is THP3213 a genuine TOTO replacement part or an aftermarket plate?
THP3213 is TOTO's own replacement part number, so it is the factory item rather than a universal aftermarket cover. Order by that MPN when a maintenance tech reports a damaged sensor window on a concealed TOTO unit, and specify it exactly, since TOTO uses close THP-series numbers across different sensor window sizes.
4) Does the TOTO THP3213 sensor cover plate come in different finishes or sizes?
One configuration only. The THP3213 is the small 4x4 version of the sensor window plate, and there is no alternate size or finish to choose. Nothing to specify on the order beyond the part number.
How fast can I get the TOTO THP3213 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO THP3213 come with a warranty?
Absolutely. The TOTO THP3213 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO THP3213?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO THP3213 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.