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CONTROLLER ASSEMBLY,
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- controller
- Parts and Accessories Type:
- Controller
- Department:
- Plumbing
TOTO THP5384 – Frequently Asked Questions
1) What is the Toto THP5384 part?
THP5384 is a Toto solenoid valve and controller assembly for Toto automatic (sensor) faucets. It is the component that receives the sensor signal and opens or closes the water flow, so it is the part you order when a touchless faucet stops running or runs continuously but the sensor is working.
2) My Toto sensor faucet won't shut off. Do I replace the sensor or the solenoid valve?
A faucet that runs with nothing in front of the sensor usually points at the valve side, not the eye. The THP5384 solenoid valve and controller assembly is the part that actually opens and closes flow on a Toto autofaucet, so it is the replacement for a valve stuck open, a valve that won't open on signal, or a failed controller. If the faucet only misreads hands or range, that is a sensor or eye issue and a different part.
3) Is the Toto THP5384 solenoid valve sold as a complete assembly or just the valve body?
It ships as an assembly, combining the solenoid valve with the controller rather than a bare valve body. There is one orderable configuration under part number THP5384, so there is no separate finish or voltage selection to make when ordering.
How fast can I get the TOTO THP5384 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO THP5384 come with a warranty?
Absolutely. The TOTO THP5384 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO THP5384?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO THP5384 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.