Escutcheon & Putty Plate F/Olvera
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Escutcheon
- Department:
- Plumbing
- Parts and Accessories Type:
- Escutcheon
- Application:
- Faucet
- Country of Origin:
- China
American Standard M964025-0020A – Frequently Asked Questions
1) What is the American Standard M964025 escutcheon and putty plate used for?
It is the trim escutcheon plus putty plate for American Standard Olvera faucets. The escutcheon is the decorative plate that covers the deck or wall openings around the faucet body, and the putty plate sits under it to seal and bed the assembly against the mounting surface. It is a faucet repair and trim part, not a complete faucet.
2) Will the M964025 escutcheon fit any American Standard faucet, or only Olvera?
It is specified for the Olvera line. Escutcheons are cut to a specific faucet body footprint and hole pattern, so confirm the faucet on the fixture is an Olvera before ordering this one. If your faucet is a different American Standard series, you need the escutcheon listed for that series instead.
3) I manage a building with a lot of Olvera faucets. Can I stock this escutcheon as a standard repair part?
Yes. It is a discrete replacement trim part for Olvera faucets, so a property or MRO stockroom running Olvera across multiple restrooms can carry it in the finish that matches the fleet. Chrome is M964025-0020A and stainless is M964025-0750A; stocking a single finish keeps repairs consistent across openings.
4) Does the M964025 come with the faucet cartridge or mounting hardware?
No. What you get is the escutcheon plate and the putty plate. Cartridges, valve bodies, supply connections and faucet mounting hardware are separate Olvera service parts and have to be ordered on their own if the repair needs them.
5) Is the putty plate included with the escutcheon, or is that a separate order?
Both come together under M964025. You do not order the putty plate separately for this application, which matters when a plumber is pricing the job and wants one line item to cover the trim replacement.
How fast can I get the American Standard M964025-0020A delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
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Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M964025-0020A come with a warranty?
Absolutely. The American Standard M964025-0020A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M964025-0020A?
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