Pop-Up Rod For Princeton-Rep Part-
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Pop-Up Rod
- Department:
- Plumbing
- Parts and Accessories Type:
- Pop-Up Assembly
- Application:
- Faucet
American Standard M962474-0020A – Frequently Asked Questions
1) What exactly is American Standard part M962474 - the whole drain assembly or just the lift rod?
It's the pop-up rod only, the vertical lift rod that rises behind the faucet to open and close the sink drain. It belongs to the pop-up assembly on the faucet, not to the tailpiece, stopper, or P-trap. If your stopper itself is broken or the horizontal pivot rod is bent, this rod alone won't fix it.
2) Which American Standard faucet line does the M962474 pop-up rod fit?
It is the replacement pop-up rod for the American Standard Princeton line. Order it when you are matching an existing Princeton faucet rather than replacing the whole drain, so the finish and length line up with what's already on the deck.
3) What finish does the M962474 pop-up rod come in?
Chrome, ordered as M962474-0020A. There is one finish, so if your faucet is brushed nickel or bronze the chrome rod will stand out against the trim.
4) I manage apartments and keep replacing sink stoppers - is a pop-up rod the part I actually need?
Only if the complaint is the knob or rod behind the faucet: bent, seized, pulled off, or won't lift the stopper anymore. The Princeton pop-up rod is the lift rod alone. A stopper that drops or leaks water past it is a stopper or seal issue, and slow drainage is a trap or tailpiece problem, so order those separately.
5) Do I need any tools or extra parts to install the M962474 pop-up rod?
The rod drops in from the top of the faucet deck and connects at the clevis strap below the sink, so you'll want the existing clevis screw and spring clip. Those stay with the faucet; the rod is supplied on its own as a service part, not as a kit with the strap or pivot rod.
How fast can I get the American Standard M962474-0020A delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M962474-0020A come with a warranty?
Absolutely. The American Standard M962474-0020A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M962474-0020A?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the American Standard M962474-0020A from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.