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Pop-Up Rod -Serin
- Pop-Up Rod for select American Standard bath faucets
- Polished chrome finish
- Genuine American Standard repair part
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Pop-Up Rod
- Department:
- Plumbing
- Parts and Accessories Type:
- Pop-Up Assembly
- Application:
- Faucet
American Standard M962420-0020A – Frequently Asked Questions
1) What exactly is the American Standard M962420 pop-up rod, and is it the whole drain assembly?
It's the lift rod only, the vertical rod that rises behind the faucet spout to open and close the pop-up drain stopper. Part number M962420-0020A, polished chrome. It is not a complete pop-up drain assembly, so if the tailpiece, stopper, or the horizontal pivot rod under the sink are also failing, you'll need the drain body as well.
2) Will the Serin pop-up rod fit any American Standard bathroom faucet?
No. It's the Serin-series rod and American Standard lists it for select bath faucets, not the full line. Rod length, the finial shape on top, and the strap hole spacing vary between series, so a rod from one family often won't seat correctly in another. Match the faucet to the Serin collection before ordering.
3) What finish does the M962420 pop-up rod come in?
Polished chrome is the only finish offered on this rod, sold under M962420-0020A. If the faucet on the sink is brushed nickel or bronze, this rod will stand out against it, so look for the Serin rod in the matching finish code instead.
4) My sink stopper won't stay up. Does replacing the lift rod fix that?
Sometimes. A bent or corroded lift rod, or one whose threaded end has stripped where it joins the clevis strap, will lose its travel and let the stopper drop. Swapping in this Serin rod restores that. If the rod is straight and the trouble is a slipping clevis screw, a worn pivot ball, or a stopper that won't seal, the rod isn't your part.
5) Do I have to pull the faucet to change the pop-up lift rod?
No. The rod drops out from the top through the hole behind the spout once you loosen the clevis screw under the sink and slide the strap off. The new rod feeds back down, through the strap, and the screw retightens. The faucet body and supply lines stay put.
6) Does the M962420 come with the clevis strap and screw?
It's the rod on its own. The clevis strap, spring clip, pivot rod, and stopper are separate pieces of the pop-up assembly and are reused from the existing drain. Order the drain assembly if any of those are damaged.
7) Is this a genuine American Standard part or an aftermarket copy?
Genuine American Standard repair part, supplied under the manufacturer's own number M962420-0020A. For a property manager keeping a building's fixtures consistent, that matters: the chrome plating and the rod profile match the original faucet rather than approximating it.
How fast can I get the American Standard M962420-0020A delivered?
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Can I return it if it doesn’t work for me?
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reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M962420-0020A come with a warranty?
Absolutely. The American Standard M962420-0020A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
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