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Retrax Hose F/Soltura Spray
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Spray Hose
- Department:
- Plumbing
- Parts and Accessories Type:
- Spray Head
- Application:
- Faucet
- Product Color:
- Chrome
- Country of Origin:
- China
American Standard M920017-0020A – Frequently Asked Questions
1) What is American Standard part M920017-0020A?
It's the Retrax hose for the American Standard Soltura spray, a faucet replacement part. You order it by the part number M920017-0020A in chrome. It is the hose itself, not a complete faucet or a new spray head, so if your Soltura sprayer is cracked or the spray face is damaged you need the sprayer component, not this hose.
2) Will the American Standard Retrax hose work on any pull-out kitchen faucet?
No. This Retrax hose is built for the American Standard Soltura spray, so match it to a Soltura faucet before ordering. Pull-out and pull-down hoses are keyed to the sprayer and the faucet body they came with, and a hose from another series won't connect or retract correctly. Identify your faucet model first, then order M920017-0020A if it is a Soltura.
3) I manage apartments with American Standard Soltura kitchen faucets that won't retract. Do I need a whole new faucet?
Usually not. On a Soltura pull-out, a sprayer that hangs out of the spout or drags on the return is most often a worn or kinked hose, and American Standard sells that hose separately as the Retrax hose, part M920017-0020A. Replacing the hose is a deck-level repair rather than a full faucet swap, which is why property managers typically stock this part rather than replacement faucets.
4) Does the American Standard M920017 Retrax hose come in anything other than chrome?
Chrome is the only finish offered on the Retrax hose for the Soltura spray, ordered as M920017-0020A. On a pull-out faucet the hose sits inside the spout and under the deck when retracted, so finish is rarely visible in service anyway.
How fast can I get the American Standard M920017-0020A delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
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Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M920017-0020A come with a warranty?
Absolutely. The American Standard M920017-0020A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M920017-0020A?
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