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Spout Set Screw & Plug Button
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Screws
- Department:
- Plumbing
- Parts and Accessories Type:
- Fastener
- Application:
- Faucet
American Standard M970171-0020A – Frequently Asked Questions
1) What exactly comes with the American Standard M970171 spout set screw and plug button?
It's a two-piece fastener kit for a faucet spout: the set screw that locks the spout down, plus the plug button that snaps over the screw hole to hide it. Ordered as one part number, M970171, in the finish you pick.
2) What finishes does the American Standard M970171 spout set screw kit come in?
Three: Chrome (M970171-0020A), Legacy Bronze (M970171-2780A), and Brushed Nickel (M970171-2950A). The finish only matters for the plug button, since that's the piece that shows on the spout, so match it to the faucet you're repairing.
3) My faucet spout is loose and spins on the base. Is this the part I need?
If it's an American Standard faucet where the spout is held by a set screw under a snap-in button, yes, that's what this kit replaces. A spout that turns freely usually means the set screw backed out or stripped. Pop the plug button off the spout collar, check the screw, and replace both together since the button rarely survives removal intact.
4) I lost the little cap that covers the screw on my American Standard spout. Can I buy just the button?
The M970171 is sold as the set screw and plug button together, not as separate pieces. If only the button is missing, you still order the kit and simply keep the spare screw. Pick the finish that matches the spout, Chrome, Legacy Bronze, or Brushed Nickel.
5) Is the M970171 a repair part or does it come with a new spout?
Repair part only. It's the fastener hardware, the set screw plus the decorative plug button, for an existing American Standard spout. No spout, no O-rings, no cartridge are included.
6) Does the brushed nickel plug button match brushed nickel American Standard trim?
The Brushed Nickel version, M970171-2950A, is American Standard's own -2950A finish code, the same code used across their brushed nickel trim, so it matches faucets ordered in that finish. Same logic for -0020A Chrome and -2780A Legacy Bronze.
7) I manage apartments with a lot of American Standard lavatory faucets. Is this worth stocking on the truck?
It's a common loose-spout fix and cheap to carry. Stock the finish that dominates your buildings, usually Chrome (M970171-0020A), and add Brushed Nickel (M970171-2950A) if your later renovations used it. Because the screw and button ship together, one part number covers the whole repair.
How fast can I get the American Standard M970171-0020A delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
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Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the American Standard M970171-0020A come with a warranty?
Absolutely. The American Standard M970171-0020A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the American Standard M970171-0020A?
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