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NEOREST 550H LID ASSEMBLY
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- neorest lid
- Parts and Accessories Type:
- Tank Lid
- Department:
- Plumbing
- Application:
- Toilet
TOTO THU9596#12 – Frequently Asked Questions
1) What is TOTO part THU9596#12 for?
THU9596#12 is the lid assembly for the TOTO NEOREST 550H toilet. It's a replacement part for the unit's tank lid, not a complete toilet or a seat, so it's what you order when the lid on an installed 550H is cracked, chipped, or missing and the rest of the fixture stays in place.
2) Will the THU9596 lid assembly fit a NEOREST model other than the 550H?
Order it only for the NEOREST 550H. THU9596#12 is published as the 550H lid assembly, and TOTO builds a separate part number per NEOREST model and color, so a lid from a different NEOREST generation is a different THU number. If the fixture on the wall is a 500H, 700H, or another NEOREST, match the part to that model instead of substituting this one.
3) I manage a property with several NEOREST toilets and one lid is damaged. Do I have to replace the whole toilet?
No. The lid on a NEOREST 550H is available on its own as assembly THU9596#12, so a damaged or cracked lid is a parts swap rather than a fixture replacement. Pull the model number off the existing unit first, since the lid is specific to the 550H and to the color suffix that follows the part number.
How fast can I get the TOTO THU9596#12 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO THU9596#12 come with a warranty?
Absolutely. The TOTO THU9596#12 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO THU9596#12?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO THU9596#12 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.