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FACE PLATE SOIREE(TS960C1)
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- face plate
- Parts and Accessories Type:
- Cover Plate
- Department:
- Plumbing
- Application:
- Faucet
TOTO THP4311#CP – Frequently Asked Questions
1) What exactly is the TOTO THP4311#CP part for a Soiree faucet?
THP4311#CP is a TOTO temperature control lever handle and cover plate for the Soiree line, tied to the TS960C1 trim. It is a faucet part, not a complete valve or faucet, so you order it when the handle or escutcheon plate on an existing Soiree installation is damaged, worn, or missing.
2) Will the THP4311#CP Soiree handle work on my TOTO faucet if it isn't a TS960C1?
Stick to TS960C1 Soiree trim. The THP4311#CP face plate and temperature lever is called out for that model, and TOTO handle and plate parts are model specific, so a different Soiree or non-Soiree valve trim will not take it. Match the trim number stamped or documented on your installed valve before ordering.
3) Does the TOTO THP4311#CP come in any finish other than polished chrome?
One finish only. The #CP suffix on THP4311 is TOTO's polished chrome code, and that is the sole version offered. If the rest of your Soiree trim is brushed nickel or another finish, this handle will not match.
4) I manage a hotel with TOTO Soiree showers - can I order just the handle instead of replacing the whole valve?
Yes, that is the point of this part. THP4311#CP supplies the temperature control lever and its cover plate for Soiree TS960C1 trim, so a cracked plate or a loose handle gets fixed at the trim without touching the rough-in valve behind the wall. Keeping a couple on the shelf is normal practice where the same Soiree trim is repeated across rooms.
5) Does the TOTO THP4311#CP include the cartridge or valve internals?
No internals. It is the exterior temperature control lever handle with the Soiree cover plate, a trim-level part. A failing cartridge, thermostatic element, or valve body is a separate TOTO repair part and has to be ordered on its own.
How fast can I get the TOTO THP4311#CP delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO THP4311#CP come with a warranty?
Absolutely. The TOTO THP4311#CP is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO THP4311#CP?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO THP4311#CP from ZenSupply?
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