Aiphone WB-HE - Wall Box with ...
IN STOCK (leaves warehouse same day if ordered before 3pm ET)
$1,870.00
$1,448.46
Aiphone Aiphone WB-HE - Wall Box with Hooded Light and Emergency Lettering WB-HE

Aiphone WB-HE - Wall Box with Hooded Light and Emergency Lettering

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Model: WB-HE

In Stock (leaves warehouse same day if ordered before 3pm ET)

$1,870.00
$1,448.46
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The Stainless Steel Wall mount box provides an easy-to-see heavy duty enclosure for an IS Series call station, used for Emergency and Assistance applications.

Installed in parking garages, airports, campuses, malls, and a wide variety of locales, these stations provide proper signage and specifications to meet ADA requirements. The Beacon is always lit for easy visibility; strobe flashes during emergency call-in.

ADA (28 CFR Part 36 section 4.4.1) states that an object must not protrude more than 4" if mounted higher than 27". Since these units have the potential to include a camera, mounting height restrictions are avoided with this streamline design, while call button mounting height guidelines can still be met.

Any Aiphone IX or IS RA series station can fit into the wall mount box.

FEATURES

  • Made of 12 gauge stainless steel
  • Fully enclosed beacon/strobe light on top
  • Emergency Lettering
  • ADA Compliant: 4″ depth to meet ADA requirements to allow mounting higher than 27″, and proper signage and call button mounting height

SPECIFICATIONS

  • Light/Strobe Power Source: DC 24V, use PS-2420UL
  • Blue Assistance lettering: ADA Compliant

Product Specs

Product Type:
Wall Box
Product Group:
Electronic Access Controls
Product Subgroup:
Parts and Accessories
Subcategory:
Accessories
Commercial/Residential:
Commercial
Electronic:
Yes
Product Category:
Electronic Access Controls
Department:
Door Hardware

Aiphone WB-HE – Frequently Asked Questions

1) Which Aiphone call stations fit the WB-HE wall box?
The WB-HE wall box accepts any Aiphone IX or IS RA series station. The box is the enclosure only, so the station itself is ordered separately along with whatever power and wiring that station requires.
2) Will a surface mounted emergency call box violate the ADA 4 inch protrusion rule if I mount it above 27 inches?
Not this one. ADA (28 CFR Part 36 section 4.4.1) limits protrusion to 4 inches for objects mounted higher than 27 inches, and the WB-HE is built to a 4 inch depth specifically so it can be mounted above that height. That matters when the station inside carries a camera, which usually pushes mounting height up, while the call button itself still lands within the ADA button height guidance.
3) What power does the beacon and strobe on the Aiphone WB-HE need?
The light and strobe run on 24V DC, and Aiphone specifies the PS-2420UL power supply for it. That is a separate feed from whatever powers the IX or IS RA station mounted inside, so plan two supplies at the box.
4) Does the WB-HE say EMERGENCY or ASSISTANCE on it?
The WB-HE carries EMERGENCY lettering. Aiphone also notes a blue ASSISTANCE lettering version as ADA compliant, so if the opening you are covering is a help point rather than a life safety point, order the assistance variant instead of this one. Pick by the wording, because the lettering is part of the box and cannot be changed in the field.
5) Is the light on the Aiphone emergency wall box always on, or only during a call?
Both behaviors. The hooded beacon stays lit continuously so the station can be spotted from a distance in a garage or lot, and the strobe flashes when an emergency call is placed.
6) Is the WB-HE tough enough for an unattended parking garage or campus lot?
It is built from 12 gauge stainless steel as a fully enclosed heavy duty housing, and the beacon/strobe assembly is enclosed on top rather than exposed. Aiphone lists it for parking garages, airports, campuses and malls, which are the abuse-prone unattended locations these towers usually go in.
7) If I am standardizing emergency call points across a campus, what do I need to order beyond the wall box?
The WB-HE is the stainless enclosure with the hooded beacon/strobe and EMERGENCY lettering. Each location also needs an Aiphone IX or IS RA series call station to go inside it, and a 24V DC supply such as the PS-2420UL for the light and strobe. Sites that want a help point rather than an emergency point take the blue ASSISTANCE lettered box on the same hardware pattern.
8) Is the Aiphone WB-HE a residential product or strictly commercial?
Strictly a commercial item. It is catalogued as commercial-grade electronic access hardware and is intended for public facility emergency and assistance call points, not home intercom use.
How fast can I get the Aiphone WB-HE delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the continental U.S. Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit, reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Aiphone WB-HE come with a warranty?
Absolutely. The Aiphone WB-HE is backed by a manufacturer’s warranty. For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Aiphone WB-HE?
You can call, text, or email our expert support team for fast answers. We’re here to help with product selection, installation tips, and troubleshooting. Contact Us
Why buy the Aiphone WB-HE from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support, and rewards on every order. Our team is always ready to help you choose the right product for your project.
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