Arrow R21 RLX Series - Grade 1 Deadlatch, 2-3/4" Backset
- Backset: 2-3/4"
- Latch Diameter: 1"
- Latch Throw: 1/2"
- Latch Faceplate Size: 2-1/4" x 1"
Manufacturer Resources
Product Specs
- Subcategory:
- Cylindrical Locks
- Product Group:
- Mechanical Locks
- Series:
- RLX Series
- Grade:
- Grade 1
- Keyed Function:
- Single Cylinder
- Standard Latch:
- G71 Deadlatch; 2-3/4" Backset
- Standard Strike:
- 306 ASA ANSI Strike, 4-7/8" x 1-1/4"
- ANSI/BHMA:
- F84
- Product Subgroup:
- Bored Locksets
- Product Type:
- Leversets
- Keyed:
- Yes
- Fasteners:
- Wood and Machine Screws
- Commercial/Residential:
- Commercial
- Latch Faceplate:
- 1-1/8" x 2-1/4"
- Function Description:
- Latchbolt operated by lever either side except when key outside locks outside lever. Inside lever always free. Key outside locks/unlocks outside lever only.
- Lock Type:
- Cylindrical
- Handle Type:
- Lever
- Lock Function:
- Storeroom
- Product Attribute:
- Cylindrical Locks
- Product Model:
- R21
- Product Function:
- Storeroom
- Door Hand Direction:
- Non-Handed
- Door Thickness Range:
- 1-3/4" to 2"
- Product Category:
- Mechanical Locks
- Department:
- Door Hardware
Arrow R21-26D – Frequently Asked Questions
1) Will the Arrow R21 storeroom lever fit a 1-3/4 inch commercial door?
Yes. The R21 RLX Series cylindrical lever is built for doors 1-3/4 to 2 inches thick, which covers standard 1-3/4 inch hollow metal and solid core commercial doors as well as heavier 2 inch leaves. It will not work on a 1-3/8 inch interior door, so for thinner doors look at something with a wider range, such as the Falcon K101, which is listed at 1-3/8 to 2-1/4 inches. The R21 ships with wood and machine screws, so it mounts to either a wood or metal door.
2) How does the Arrow R21 storeroom function actually work day to day?
The outside lever on the R21 stays locked and the key retracts the latch for entry, while the inside lever is always free so anyone inside can get out without a key. The key outside locks and unlocks the outside lever only. That is the F84 storeroom pattern, and it is what you want on a supply closet, mechanical room, or electrical room where the door has to stay secure at all times but egress can never be blocked. If you want a room that can be left unlocked during business hours, storeroom is the wrong function, an entrance/office lock is.
3) Do I need to order the Arrow R21 lever handed for a left or right hand door?
No handing to specify. The R21 lever is non-handed, so one part number covers left hand, right hand, and reverse bevel openings. For a property manager buying several at once that means no counting which way each door swings, and no wrong-hand returns.
4) Will the Arrow R21 drop into my existing ASA strike prep, or do I have to rework the frame?
The R21 comes with a 306 ASA ANSI strike measuring 4-7/8 by 1-1/4 inches, which is the standard commercial frame prep, so it lands in an existing ANSI strike cutout without frame work. The latch is a G71 deadlatch on a 2-3/4 inch backset with a 1/2 inch throw and a 1 inch diameter latch case, and the faceplate is 1-1/8 by 2-1/4 inches. Because the throw is 1/2 inch, the strike lip and the frame need to be within normal gap tolerance, an overly wide gap between door and frame will keep the latch from seating.
5) My doors are bored for a 2-3/8 inch backset. Can I use the Arrow R21?
Not without moving the bore. The R21 is furnished with a 2-3/4 inch backset latch, which is the usual commercial spec, so the cross bore has to sit 2-3/4 inches from the door edge. If your leaves are prepped at 2-3/8 inches, that is the other common backset and you need a lock supplied for it, the Cal-Royal AG00 entrance lever is a 2-3/8 inch backset cylindrical lever we stock, though it is a Grade 2 entrance function rather than Grade 1 storeroom.
6) Can I use the Arrow R21 on a door that needs to be openable without a key from outside during the day?
No. The outside lever on the R21 is always locked and only the key retracts the latch, there is no way to hold it unlocked. For a door that gets unlocked in the morning and locked at night you want an entrance/office function, for example the Hager 2525 Grade 2 commercial cylindrical entry lock or the Dexter C1000 entry/office Grade 1 lever. Save the R21 for rooms that stay locked around the clock.
7) What should I use instead of an Arrow R21 on a door that does not need to be keyed?
The Arrow R21 is keyed with a single cylinder, so on an unkeyed opening the cylinder is paid-for hardware doing nothing. For a Grade 1 non-keyed cylindrical lever, the Falcon K101 is a Grade 1 heavy duty passage cylindrical lock with non-handed levers and a fire rating, the Falcon T101 is a Grade 1 heavy duty cylindrical passage lever, the Corbin Russwin CL3110 is a Grade 1 vandal resistant passage/closet cylindrical lever with a fire rating, and the Design Hardware X75 is a Grade 1 passage lever lockset with a flat lever. All four give the lever-both-sides operation without a cylinder to key.
8) Is there a lighter-duty storeroom lever than the Arrow R21 for a low-traffic tenant space?
Yes. The Arrow R21 is Grade 1 storeroom for commercial use. Where the opening does not carry Grade 1 traffic, the Cal-Royal AG05 is a Grade 2 storeroom lever lockset with a deadlocking latchbolt and a 1-3/8 inch to 1-3/4 inch door thickness range, and the Hager 2580 with Withnell lever is a Grade 2 storeroom cylindrical lock rated for 1-3/8 inch to 2 inch doors. Note the door thickness: the Arrow R21 fits 1-3/4 inch to 2 inch doors, so on a 1-3/8 inch door the Cal-Royal or Hager is the one that fits.
9) On a 2-3/8 inch backset door, what keyed lever takes the place of an Arrow R21?
The Arrow R21 ships with a G71 deadlatch on a 2-3/4 inch backset. If the existing bore is on a 2-3/8 inch backset, the Cal-Royal AG00 is a Grade 2 entrance lever with a 6-pin Schlage C keyway keyed different on a 2-3/8 inch backset. Staying on 2-3/4 inch, the Cal-Royal AG03 in the AG Series is a Grade 2 classroom lever with the 6-pin Schlage C keyway on a 2-3/4 inch backset. Measure from the door edge to the center of the bore before ordering either.
10) Is a Grade 1 cylindrical lever worth it over Grade 2 for a storeroom door?
On a door that gets hit constantly, yes. The Arrow R21 is Grade 1, the heavy duty commercial tier, and it is specified as a commercial lock. Grade 2 is the medium duty tier, and a Grade 2 storeroom lever such as the Cal-Royal AG05 or the Hager 2580 with the Withnell lever will do the same job on a low traffic back-of-house door. Pick Grade 1 where the room is opened dozens of times a shift or where an institutional spec calls for it, Grade 2 where the door sees light use.
11) What finishes does the Arrow R21 RLX lever come in, and which one matches the rest of my building?
Two finishes: 626 satin chrome and 613E oxidized satin bronze. Satin chrome is the standard commercial finish, so it will sit alongside most existing 626 exit devices, closers, and hinges without looking out of place. 613E oxidized satin bronze is the dark oiled bronze look, used where the openings are trimmed in dark bronze. Match the number, not the description, when you are standardizing a fleet of doors.
12) Does the Arrow R21 take one cylinder or two, and can I key it into my existing system?
Single cylinder, keyed outside only. The R21 is a keyed cylindrical lock with one cylinder in the outside lever, because the inside lever is always free and never needs a key. For a locksmith that means one cylinder per door to pin into your existing master key system, and no inside cylinder to stock.
13) Should I use a cylindrical lever lock or a mortise lock on a storeroom door?
A cylindrical lock like the Arrow R21 bores straight through the door with a cross bore and an edge bore for the latch, so it installs and swaps out faster and is the normal choice for retrofitting existing prepped doors. A mortise lock needs a pocket routed into the door edge and is what you specify when the door is already prepped for one or when you need a lock body with multiple functions. On a 1-3/4 to 2 inch commercial door with standard cylindrical prep and an ASA strike, the R21 is the direct-fit option.
14) I need Grade 1 levers on a classroom and an office as well as the storeroom. What matches the Arrow R21 elsewhere in the building?
The R21 covers the storeroom openings, F84 function, and you match the rest by function rather than by trying to make one lock do everything. For Grade 1 across a facility we also carry the Dexter C1000 Series in classroom, classroom security, and entry/office functions, and the Corbin Russwin CL3110 Grade 1 passage lock for closets and corridor doors that need no key. The Dexter classroom and entry/office models are listed at 1-3/8 to 1-3/4 inch doors, while the Corbin Russwin CL3110 shares the R21's 1-3/4 to 2 inch range, so check your leaf thickness before mixing them on the same job.
15) Is the Arrow R21 a deadlatch, and why does that matter on an exterior storeroom door?
The R21 uses a G71 deadlatch. The auxiliary plunger rides the strike and blocks the latchbolt from being pushed back, so the door cannot be shimmed or carded open with a plastic card. On any door that opens to the outside or into a public corridor that is the feature that keeps the lock honest, and it works with the 1/2 inch throw into the supplied ASA strike.
16) Can I use a Grade 1 classroom lever in place of an Arrow R21 storeroom lever?
They are different functions, not interchangeable. On the Arrow R21 storeroom, the outside lever is locked or unlocked by the key and the inside lever is always free, so the door stays secure and self-locking. The Dexter C1000 classroom is a Grade 1 classroom cylindrical lever, keyed and clutching, and the Dexter C1000 classroom security is a Grade 1 classroom security version; on classroom functions the key is used to lock and unlock the outside lever for a class period rather than holding the opening secure by default. Pick by which behavior the opening needs, and check the door: the Arrow R21 covers 1-3/4 inch to 2 inch, the two Dexter C1000 classroom locks cover 1-3/8 inch to 1-3/4 inch.
17) What Grade 1 lever should I use on an office door instead of an Arrow R21?
The Arrow R21 is a storeroom function, which leaves the outside lever locked unless the key unlocks it and is not what most office doors want. For an office opening, the Dexter C1000 is a Grade 1 entry/office cylindrical lever lock, keyed and clutching, for 1-3/8 inch to 1-3/4 inch doors. If Grade 2 suits the traffic, the Falcon B511CP6D is a Grade 2 medium duty cylindrical lever with entry/office function and the Hager 2525 is a Grade 2 commercial cylindrical entry lock for 1-3/8 inch to 2 inch doors.
18) Will a dummy lever work as a cheaper stand-in for an Arrow R21 on the inactive leaf of a pair?
On an inactive leaf that never latches, yes, and that is the correct part rather than a substitute. The Arrow R21 is a keyed storeroom lock with a working latchbolt and a G71 deadlatch on a 2-3/4 inch backset; a dummy has no latch at all. The BEST 9K Series 1DT is a Grade 1 heavy duty non-keyed single dummy trim cylindrical lever, and the BEST 7KC Series 1DT is the Grade 2 medium duty single dummy. Accentra 455LN Augusta is a Grade 1 heavy duty single dummy cylindrical lever in the 5400 Series. Do not put a dummy on the active leaf - it will not hold the door.
19) I need keyless access on a storeroom door - what replaces an Arrow R21?
The Arrow R21 is keyed single cylinder, so every user needs a key cut to the cylinder. For code entry instead, the Delaney LP250 is a Grade 2 electronic keypad leverlock, the Lockey 1150 is a heavy duty mechanical keypad lever set with double combination for 1-1/8 inch to 2 inch doors, and the Lockey 2835 is a mechanical pushbutton keyless lever lock that is ADA compliant for 1-3/16 inch to 2 inch doors. The Lockey units are passage function, so confirm the opening's locking behavior before swapping one in for a storeroom lock.
20) Does an Arrow R21 need to be ordered by hand like a Baldwin 5103?
No. The Arrow R21 is non-handed, so one part covers left and right hand openings. Some levers are handed and must be ordered per door - the Baldwin Estate 5103 half dummy, for example, is sold as a left hand and a right hand part. If you are standardizing across a building, a non-handed lever like the Arrow R21 or the Falcon K101 with its non-handed levers cuts the number of part numbers you have to stock.
21) Is a residential Grade 3 keyed entry lever an acceptable substitute for an Arrow R21?
They are built to different duty levels. The Arrow R21 is a Grade 1 commercial cylindrical lock. The Master Lock BC Series RL01 is a Grade 3 return style keyed entry lockset, the Cal-Royal AUS00 is a Grade 3 entrance/office lever with a solid brass forged body for 1-3/8 inch to 1-3/4 inch doors, and the Callan Bennett is a Grade 3 entrance leverset with deadbolt combo. Grade 3 levers are built for residential-level cycles, and they are entry rather than storeroom function, so on a commercial storeroom specified Grade 1 they do not meet the spec.
22) What do I use instead of an Arrow R21 if the door needs to release on a fire alarm?
The Arrow R21 is a mechanical storeroom lock with no electrical connection - the key is the only way to change the outside lever's state. For an opening that must unlock on signal, the Corbin Russwin CL33903 is a Grade 1 fail safe electrified cylindrical lever lock running 12VAC/DC, offered with an NZ lever and D rose, for 1-3/4 inch to 2 inch doors. That door thickness range matches what the Arrow R21 covers, so the prep on the door carries over even though the wiring does not.
23) What Grade 1 lever handles a psychiatric or utility room where an Arrow R21 storeroom is not the right function?
The Arrow R21 is storeroom function, keyed outside with the inside lever always free. For rooms where both sides need to be controlled, the Dexter C1000 asylum lock is a Grade 1 cylindrical lock in the F87 asylum, institution and utility function for doors 1-3/8 inch to 2 inch thick. The Arrow R21 carries the ANSI/BHMA F84 function designation, so the two are distinct function numbers - specify by the F number on the door schedule.
24) Is a privacy lever the same thing as an Arrow R21 storeroom lever?
No, and they are easy to confuse because both keep a door from being opened freely. The Arrow R21 is keyed single cylinder storeroom: the outside lever locks and unlocks only by key. A privacy lever locks from inside with a thumbturn or button and has no key cylinder for daily use - the Baldwin Estate 5103 privacy lever with 5048 rose and the Kwikset 300BRNL Breton privacy lever set, Grade 3 for 1-3/8 inch to 1-3/4 inch doors, are privacy function. For a storeroom, closet, or any door where the key holder controls access, privacy is the wrong function.
25) I need to match an Arrow R21 in satin chrome on the rest of the doors - what other levers come in a comparable finish?
The Arrow R21 is offered in 626 satin chrome and 613E oxidized satin bronze. For matching the satin chrome look on adjacent openings, the Cal-Royal AG05 storeroom lever is offered in 26D, the industry code for satin chrome, and the Hager 2580 with Withnell lever is offered in 26D as well. Finish codes 626 and 26D describe the same satin chrome appearance under the BHMA and older US numbering systems.
26) What is the difference between an Arrow R21 and a Grade 2 passage lever for a corridor door?
Function and grade both differ. The Arrow R21 is a Grade 1 keyed storeroom lever with a lever on both sides where the key controls the outside lever. A passage lever has no lock at all - lever operates from both sides at all times. Grade 2 passage options include the Falcon B101, a medium duty cylindrical passage lever with non-handed design, the Design Hardware J75 passage lever lockset with flat lever for 1-3/4 inch doors, the Hager 2510 with Withnell design for 1-3/8 inch to 2 inch doors, and the Accentra 5301LN Augusta passage/closet lever in the 5300 Series. Use passage only where the corridor door never needs to be secured.
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Absolutely. The Arrow R21-26D is backed by a manufacturer’s warranty.
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