Eaton CR20W Commercial Specifi...
IN STOCK (leaves warehouse same day if ordered before 3pm ET)
$2.14
Eaton CR20W Commercial Specification Grade Duplex Receptacle, 5-20R, 20A, White

Eaton CR20W Commercial Specification Grade Duplex Receptacle, 5-20R, 20A, White

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Model: CR20W

In Stock (leaves warehouse same day if ordered before 3pm ET)

$2.14
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Eaton CR20W Commercial Specification Grade Duplex Receptacle, 5-20R, 20A, White

The Eaton CR20W is a commercial specification grade duplex receptacle engineered for demanding 20A, 125V branch circuits in offices, schools, retail spaces, and multi-family housing. Configured to the 5-20R NEMA pattern, this flush-mount device accepts #14-10 AWG conductors through side-wire screw terminals for a secure, code-compliant termination. A brass contact system is combined with a high-impact nylon and PVC housing to deliver long-term durability well beyond standard residential-grade devices. Finished in white and supplied in a convenient core pack, the CR20W gives electrical contractors and distributors a dependable specification grade duplex receptacle for new construction, renovation, and device replacement work.

Key Features

  • Electrical Rating: Rated 20A at 125V for commercial branch circuit applications.
  • NEMA Configuration: 5-20R duplex configuration accommodates standard 20A plug patterns.
  • Wiring Method: Side-wire screw terminals accept #14-10 AWG conductors for a secure, dependable termination.
  • Durable Construction: Brass contacts paired with a high-impact nylon and PVC housing resist wear, heat, and everyday commercial abuse.
  • Commercial Specification Grade: Built to specification grade standards for heavier-duty performance than residential-grade devices.
  • Specification Grade Reliability: Exceeds typical residential-grade duplex receptacles in contact retention and mechanical strength for high-traffic commercial environments.
  • Flush Mount Design: Flush mounting profile provides a clean, professional finished appearance.
  • Finish: White finish coordinates with standard commercial device and wallplate color schemes.
  • Packaging: Supplied in a core pack for electrical contractors and distributors.

Technical Specifications

  • Refer to manufacturer documentation for complete technical specifications.

Typical Applications

  • Commercial and Institutional Electrical Installations
  • Office, Retail, and Multi-Family Wiring Projects
  • Schools, Healthcare, and Hospitality Facilities
  • 20A Duplex Receptacle Replacement and Retrofit
  • New Construction Electrical Rough-In and Trim-Out
  • Side-Wire Device Installations Requiring #14-10 AWG Termination

Why Eaton?

Eaton engineers the CR20W to commercial specification grade standards, pairing a brass contact system with a high-impact nylon and PVC housing for dependable performance well beyond typical residential-grade receptacles. For contractors and facility managers who need a 20A, 125V duplex receptacle that stands up to daily commercial use, the Eaton CR20W delivers consistent, code-compliant results project after project. Backed by Eaton's reputation for durable, code-compliant wiring devices, the CR20W is a trusted choice for specifiers and installers who need consistent performance across every unit in a core pack.

Manufacturer Resources

Product Specs

list_batch:
EAT-20260922
Product Type:
Duplex Receptacle
Configuration:
5-20R Duplex
Amperage Rating:
20A
Voltage Rating:
125V
Connection Type:
Side Wire
Grade:
Commercial Specification Grade
Department:
Electrical
Product Group:
Wiring Devices
Product Subgroup:
Receptacles & Outlets
Product Material:
High-Impact Nylon
Product Color:
White
Product Width:
0.79 in
Product Length:
1.24 in
Product Height:
4 in
Product Weight:
0.15 lb
Number Of Poles:
Two-pole
Allowable Wire Size:
#14-10 AWG

Eaton CR20W – Frequently Asked Questions

1) Will the Eaton CR20W work on a 15A circuit, or does it need a dedicated 20A branch circuit?
The CR20W is a 20A, 125V device with the 5-20R blade pattern, so the T-slot neutral will accept both 15A and 20A straight-blade plugs. It should be fed from a 20A branch circuit; putting a 5-20R on a 15A circuit misrepresents the circuit capacity to whoever plugs in. If your circuit is 15A, use a 5-15R device instead.
2) What wire size can I land on the Eaton CR20W, and does it take back-wire or side-wire?
Side-wire screw terminals only, taking #14 through #10 AWG copper. There is no back-wire clamp or push-in option, so plan on pigtails or screw terminations at each device. For a 20A circuit you will typically be landing #12.
3) I need an isolated ground 20A receptacle for IT equipment - is the Eaton CR20W the right device?
No. The Eaton CR20W is a standard 5-20R commercial specification grade duplex receptacle at 20A, 125V, with no isolated ground provision. For an isolated ground circuit, the Pass & Seymour IG5362-I is a heavy-duty spec-grade isolated ground duplex receptacle rated 20A 125V. Bryant's 21254IGO is a quad straight-blade NEMA 5-20R 20A receptacle if you need four outlets at one box rather than two.
4) My circuit is 277V - can I use the Eaton CR20W?
No. The Eaton CR20W is rated 125V and configured 5-20R, which is a 125V blade pattern. For a 277V branch circuit, the Pass & Seymour 5762 is a duplex self-grounding specification grade receptacle rated 15A 277V, and the Bryant 430R9W is a 2-pole 3-wire 277V motor-duty receptacle. Match the amperage of the device to the circuit you are feeding.
5) The spec calls for a receptacle in a hazardous location - will the Eaton CR20W work?
The Eaton CR20W is a flush-mount commercial specification grade duplex receptacle for 20A, 125V branch circuits in offices, schools, retail, and multi-family housing, with a nylon and PVC housing - it is not a hazardous-location device. For classified areas, look at the Appleton FSQC series interlocked explosionproof receptacle, or the Appleton U-Line ECS factory-sealed 15 and 20 amp plug and receptacle set, which is a 3-pole set.
6) What is the closest equivalent to the Eaton CR20W 20A 125V duplex receptacle from another brand?
The Bryant 5362B is the nearest match in configuration: it is a 20A/125V duplex receptacle, the same amperage and voltage as the Eaton CR20W, which is a 5-20R duplex rated 20A at 125V. Bryant lists the 5362B as heavy-duty grade, while the CR20W is a commercial specification grade device. Bryant also offers the 5362BI as a 20A/125V heavy-duty duplex receptacle. The CR20W is supplied in white, so confirm the color you need when cross-referencing.
7) Is a commercial spec grade receptacle like the CR20W worth it over a residential-grade device for apartment turnovers?
For a unit that sees daily plugging and unplugging, yes. The CR20W is built to commercial specification grade with brass contacts and a high-impact nylon and PVC housing, which means better contact retention and mechanical strength than a residential-grade duplex. In corridors, offices, schools, retail and multi-family common areas that difference shows up as fewer loose-plug callbacks. For a low-traffic closet outlet, a residential device will do the job.
8) Will the Eaton CR20W match my existing white wallplates and devices?
It is finished in white with a nylon face, so it coordinates with standard white commercial device and wallplate schemes. The body is a standard flush-mount duplex, so a common duplex wallplate covers it. If your building is standardized on ivory, the Bryant 5362BI is an ivory 20A/125V duplex instead.
9) Is the Eaton CR20W tamper resistant, for a school or healthcare install?
No, it is a standard 5-20R duplex with no tamper-resistant shutters. It is used in schools, healthcare and hospitality work, but where code requires tamper-resistant receptacles (such as pediatric areas or dwelling unit outlets under the applicable NEC article) you need a TR-marked device instead.
10) We need receptacles that shut off plug loads on a schedule - does the Eaton CR20W do that?
The Eaton CR20W is a standard always-on commercial specification grade 5-20R duplex at 20A, 125V with side-wire screw terminals accepting #14-10 AWG; it has no timer or control function. Where a controlled outlet is required, the Pass & Seymour PLT26351 is a heavy duty spec grade plug load timer receptacle rated 20A 125V. Many projects use the CR20W for general outlets and the timed device only where the energy code requires control.
11) Specification grade versus heavy-duty grade 20A receptacle - what is the difference for a commercial corridor?
The Eaton CR20W is catalogued at commercial specification grade, built with brass contacts and a high-impact nylon and PVC housing for contact retention and mechanical strength above residential-grade devices. Bryant lists the 5362B and 5362BI at heavy-duty grade, and Pass & Seymour lists the IG5362-I at spec grade with heavy-duty construction. All three are 20A 125V duplex devices; the grade wording reflects each manufacturer's own construction tier, so match the grade language in your project specification.
12) How is the Eaton CR20W packed for a job that needs a few hundred receptacles?
Supplied in a core pack rather than individually boxed, which is how contractors and distributors buy them for rough-in and trim-out work. One model is offered, CR20W in white.
How fast can I get the Eaton CR20W delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the continental U.S. Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit, reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Eaton CR20W come with a warranty?
Absolutely. The Eaton CR20W is backed by a manufacturer’s warranty. For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Eaton CR20W?
You can call, text, or email our expert support team for fast answers. We’re here to help with product selection, installation tips, and troubleshooting. Contact Us
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