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- ND Series
- Certified Schlage Parts
- Made With Strong Materials
- Many Parts Are Finish Specific
Manufacturer Resources
Product Specs
- Features:
- ND Series
- Warranty:
- Limited Lifetime Mechanical/Finish
- Product Group:
- Mechanical Locks
- Subcategory:
- Parts and Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Rings, Spindles and Springs
- Commercial/Residential:
- Commercial
- Parts and Accessories Type:
- Replacement Parts
- Product Attribute:
- Parts and Accessories
- Product Category:
- Mechanical Locks
- Department:
- Door Hardware
Schlage N123-032 – Frequently Asked Questions
1) What is the Schlage N123-032 spring cage and what does it actually do on an ND Series lever lock?
The N123-032 is the inside spring cage for Schlage ND Series cylindrical locks. It's the spring assembly that sits behind the inside lever and returns the lever to horizontal after it's turned. When an ND lever starts to droop or sag instead of springing back, the spring cage is the part that's worn, not the whole lockset. It's a genuine Schlage replacement part, so it drops into the ND chassis it was built for.
2) My ND Series lever is sagging and won't return level. Do I need a whole new lockset or just the spring cage?
A drooping lever on an ND Series lock is almost always the spring cage, and the N123-032 replaces just that. It's sold as a replacement part, so a property manager with a dozen doors doing the same thing can rebuild the levers rather than buy new locks. The lever, rose and cylinder all stay in the door.
3) Will the Schlage N123-032 spring cage work on a double cylinder ND lock?
No. The N123-032 covers ND Series functions except double cylinder. A double cylinder ND has a keyed cylinder on the inside as well as the outside, and the inside trim is built differently, so this cage is the wrong part for it. If the inside of your lock takes a key, source the spring cage specified for that function instead.
4) Does the spring cage have to match the finish of my ND lever?
It can. Schlage ND parts are frequently finish specific, so the cage you order should match the finish of the lock you're rebuilding. Before ordering a batch across a building, note the finish code on the locks you're servicing and order to it rather than assuming one part number covers every finish on the floor.
5) Is the Schlage N123-032 a commercial-duty part or a residential one?
Commercial. The N123-032 belongs to the Schlage ND Series, which is the commercial cylindrical lock line used in schools, offices and multi-family corridors. Don't expect it to fit residential Schlage knob or lever sets, which use a different chassis entirely.
6) Am I ordering one spring cage per door or per lock?
One per lock. The N123-032 is the inside spring cage, so a single ND lockset takes one. If you're rebuilding levers across a facility, count the locks that are sagging, not the doors, and remember the outside lever uses its own spring assembly.
How fast can I get the Schlage N123-032 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Schlage N123-032 come with a warranty?
Absolutely. The Schlage N123-032 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Schlage N123-032?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the Schlage N123-032 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.