Manufacturer Resources
Product Specs
- Series:
- 5004 Series
- ADA Compliant:
- Yes
- Warranty:
- Lifetime with normal use
- Product Group:
- Sliding Door and Barn Door Hardware
- Product Subgroup:
- Parts and Accessories
- Subcategory:
- Parts and Accessories
- Commercial/Residential:
- Commercial
- Lock Type:
- Mortise
- Product Type:
- Indicator Lock
- Product Attribute:
- Parts and Accessories
- Parts and Accessories Type:
- Replacement Parts
- Product Model:
- 613E, 622, 629, 630
- Product Category:
- Sliding Door and Barn Door Hardware
- Department:
- Door Hardware
Trimco TRI-5004-SA – Frequently Asked Questions
1) Will the Trimco 5004 lock indicator work with my Schlage mortise lock, or do I need a different part?
There's a specific version for each lock brand, so you order the one that matches the mortise lock already in the door. Schlage is the 5004-2, Sargent 5004-1, Corbin Russwin 5004-3, Yale 5004-4, Falcon 5004-5, Best 5004-6, Marks 5004-7, Arrow 5004-8, PDQ 5004-9, Accurate 5004-10, Dorma 9000 Series 5004-11, other Dorma 5004-12, Cal Royal 5004-13, and Stanley Commercial Hardware 5004-14. The plain 5004 is the base indicator. Get the lock brand off the lock body or the existing trim before you order, because the adaptation is what makes the indicator read the lock correctly.
2) Do I have to specify handing when ordering a Trimco 5004 restroom lock indicator?
Yes, handing is required. The 5004 is ordered left hand, left hand reverse, right hand, or right hand reverse, matched to the door it goes on. Stand outside the room, see which side the hinges are on and which way the door swings, and order to that. A reverse hand means the door swings toward you. Get it wrong and the indicator will not read correctly against the lock.
3) Can staff get into a restroom in an emergency if the Trimco 5004 indicator shows locked?
Emergency access is part of the 5004 indicator, so a facility can get the door open from the outside when someone inside is in trouble. For a public or institutional restroom that is usually a code-driven requirement, and it is the reason an indicator with emergency release is specified over a plain occupancy sign.
4) Is the Trimco 5004 lock indicator ADA compliant for a public restroom?
Yes, the 5004 indicator is ADA compliant, and it is a commercial-duty part rather than a residential one. That matters on public restrooms in schools, offices, healthcare and hospitality, where the restroom door hardware has to hold up to an accessibility review.
5) Can I add a Trimco 5004 occupancy indicator to a cylindrical lockset or a bored lock?
No. The 5004 is built for mortise locks and adapts to the lock case, so a cylindrical or bored lockset is the wrong application. If the restroom doors have knob or lever sets in a bored prep, you need to change the lock to a mortise lock first, or use a separate occupancy indicator that does not tie into the lock.
6) I already have mortise locks on my restroom doors. Can I add occupancy indicators without replacing the locks?
That is exactly what the 5004 is for. It is a replacement and add-on part that mates to a mortise lock already in the door, adapted per lock brand, so you keep the existing lock, keyway and prep and add the red/green occupancy read. Order the version matching your lock brand and the handing of each door. For a property manager standardizing a building, that is a far smaller job than swapping every lock.
7) How does the Trimco 5004 indicator tell someone the restroom is occupied?
Colour. Red shows the lock is thrown, so the room is occupied; green shows unlocked and free. That is the whole point of the part on a single-occupancy restroom, it keeps people from rattling the handle on a locked door. It does not lock anything itself, it reads the mortise lock that is already in the door.
8) What finishes does the Trimco 5004 indicator come in, and will it match my existing restroom door hardware?
Finish options cover 613E, 622, 629 and 630. 630 is satin stainless and 629 bright stainless, which is what most commercial restroom levers and push plates are, so those two match the widest range of existing trim. 622 is a flat black and 613E an oil rubbed bronze for darker packages. Match the number on your existing lever trim rather than matching by eye.
9) My building has mortise locks from two different manufacturers. Can I standardize on the Trimco 5004 across all of them?
Yes, and that is the strength of the 5004 program. Fourteen lock-brand adaptations are offered across Sargent, Schlage, Corbin Russwin, Yale, Falcon, Best, Marks, Arrow, PDQ, Accurate, Dorma, Cal Royal and Stanley Commercial Hardware, all in the same indicator with the same finish options. So a mixed-lock building gets one look and one part number family, ordered per door by lock brand and handing.
10) What is the Trimco 5004 made of, and will it hold up in a high traffic public restroom?
It is a heavy duty indicator made from stainless steel, brass or bronze depending on finish, which is why it gets specified for public restrooms rather than a plastic slide sign. Solid metal construction and a commercial rating are what carry it through the traffic in a school, airport or stadium restroom.
How fast can I get the Trimco TRI-5004-SA delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Trimco TRI-5004-SA come with a warranty?
Absolutely. The Trimco TRI-5004-SA is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Trimco TRI-5004-SA?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the Trimco TRI-5004-SA from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.