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Escutcheon And Screws Portsmouth -Rp-
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- Screws
- Department:
- Plumbing
- Parts and Accessories Type:
- Fastener
- Application:
- Faucet
American Standard M962949-2240A – Frequently Asked Questions
1) What exactly comes in the American Standard Portsmouth M962949 escutcheon repair part?
It's a repair part kit for American Standard Portsmouth faucets containing the escutcheon (the trim plate that covers the mounting hole at the deck or wall) plus the mounting screws that secure it. Order code M962949-2240A in Oil Rubbed Bronze. It is trim hardware only, not a valve, cartridge, or handle.
2) Will the Portsmouth escutcheon kit match my Oil Rubbed Bronze faucet?
Oil Rubbed Bronze is the finish this kit is supplied in, under part number M962949-2240A. If the rest of your Portsmouth trim is chrome, polished nickel, or brushed nickel, this plate will not match and you need the same escutcheon in the corresponding American Standard finish code instead.
3) Is this a Portsmouth-specific part, or will it fit other American Standard faucet lines?
It is specified for the Portsmouth line. American Standard escutcheons are shaped and drilled to the individual series, so a Portsmouth plate should not be assumed to fit Colony, Cadet, or Town Square trim. Match by the series name and the M962949 part number when you order for a fleet of units.
4) My Portsmouth faucet leaks at the base. Will this escutcheon and screw kit fix it?
No. This kit is trim and fasteners only. A leak at the base comes from a failed seal, O-ring, or cartridge inside the faucet body, and you need the corresponding valve repair part for that. Use the escutcheon kit when the plate itself is pitted, cracked, worn, or the screws are stripped or corroded.
5) Do I need to shut off the water or pull the faucet to replace a Portsmouth escutcheon?
The escutcheon is a surface trim plate held by screws, so on most Portsmouth installations you loosen the screws, lift the old plate off, and set the new one. You do not open the waterway to do it. If the plate sits under the handle or spout base on your model, that trim piece comes off first.
6) I manage apartments with Portsmouth faucets. Can I buy just the escutcheon screws?
The screws are supplied together with the escutcheon as one repair part, M962949-2240A, rather than as a loose fastener pack. For stripped or corroded screws on an otherwise good Oil Rubbed Bronze plate, ordering this kit gets you both pieces in the matching finish, which keeps the replacement visually consistent across units.
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Can I return it if it doesn’t work for me?
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Does the American Standard M962949-2240A come with a warranty?
Absolutely. The American Standard M962949-2240A is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
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