You may also like
G500 LID BUMPERS
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- lid bumpers
- Parts and Accessories Type:
- Tank Lid
- Department:
- Plumbing
- Application:
- Toilet
TOTO THU9494 – Frequently Asked Questions
1) What exactly is TOTO THU9494 for the G500 toilet?
THU9494 is the tank lid bumper set for the TOTO G500 toilet. The bumpers are the small pads that sit between the tank lid and the tank rim, so the lid seats level and doesn't rattle or chip the china. It is a toilet part, not the lid itself.
2) Does THU9494 include the tank lid, or just the bumpers?
Bumpers only. THU9494 is the G500 lid bumper set, so if your tank lid is cracked or missing you need the replacement lid itself, not this part. Order this when the lid is sound but the cushions under it are flattened, torn, or gone.
3) Will the THU9494 bumpers fit other TOTO toilets besides the G500?
THU9494 is cataloged as the G500 lid bumper part. TOTO lid hardware is model-specific, so for a Drake, Ultramax, Aquia, or any other series, look up the bumper part called out for that model rather than substituting this one. If you are not sure which model you have, the number is stamped inside the tank or on the bowl behind the seat.
4) My TOTO tank lid rocks and rattles when the toilet flushes. Is this the fix?
On a G500, yes. A lid that rocks or chatters is almost always worn or missing bumpers under the lid, and THU9494 is the bumper set TOTO specifies for that model. It is a no-tool repair, and it protects the china lid from chipping against the tank rim.
5) I manage a building with several TOTO G500 units. Can I stock this as a standard repair part?
It works well as a shelf item. The bumpers are the consumable piece of the tank lid assembly, they degrade with use and cleaning chemicals, and THU9494 is the single part number that covers the G500 across your units. Stocking one part number means any tech can do the repair without diagnosing further.
6) Is there more than one version of THU9494 to choose from?
No. THU9494 is sold as a single configuration, so there is no finish, size, or hand to specify when ordering the G500 lid bumpers.
How fast can I get the TOTO THU9494 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO THU9494 come with a warranty?
Absolutely. The TOTO THU9494 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO THU9494?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO THU9494 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.