Camden SureWave CM-324 Series ...
IN STOCK (leaves warehouse same day if ordered before 3pm ET)
$225.82
Camden Camden SureWave CM-324 Series 1 Relay Faceplate Touchless Switch CM-324

Camden SureWave CM-324 Series 1 Relay Blank Faceplate Touchless Switch

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Model: CM-324-
From the CM-324 Series Collection
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In Stock (leaves warehouse same day if ordered before 3pm ET)

$225.82
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SUREWAVE CM-324 SERIES FACEPLATE TOUCHLESS SWITCH

The CM-324 (original) is a wired touchless switch, economical, single relay, no inputs, wireless or light ring. Hands-free switch features an operating range of 1-30", adjustable time delay of 1-5 seconds, and provides superior performance in all ambient lighting conditions. This is a stainless steel hand wave icon faceplate.

SPECIFICATIONS

  • Finish options
    • Black - CM-324-N
    • Stainless Steel - CM-324-SN, CM-324-SW, CM-324-S
  • Mounting Plate Size Options
    • Single Gang - CM-324-S
    • /W - Double Gang - CM-324-SW
    • /N - Narrow - CM-324-N, CM-324-SN

Product Specs

Series:
CM-324
Contact Rating:
3 Amps @ 30 V
Relay Action:
Multi Function
Relay Operating Modes:
Event, Toggle
Inputs:
REX, Door Contact
Warranty:
3 Year Limited
Wireless Communication:
Yes
Subcategory:
Hands Free Switches
Sensor:
Active Infrared Air
Number of Relays:
1
Commercial/Residential:
Commercial
Product Type:
Hands Free Switches
Power:
40 mA
Fail-safe / Fail-secure:
Field Selectable
Product Group:
Electronic Access Controls
Product Subgroup:
Sensors, Switches, Relays and Timers
Product Voltage:
12VAC/DC/24VDC/24VAC
Product Length:
4"
Product Height:
0.5"
Product Category:
Electronic Access Control
Product Weight:
0.4
Product Width:
1"
Collection:
CM-324 Series
Department:
Door Hardware

Camden Door Controls CM-324- – Frequently Asked Questions

1) What voltage does the Camden SureWave CM-324 touchless switch run on, and how much current does it draw?
The CM-324 accepts 12VAC/DC, 24VDC or 24VAC, so it runs off the same low voltage supply feeding most mag locks, strikes and access panels. Draw is 40 mA, low enough to tap an existing access control power supply without adding a separate transformer. The relay contacts are rated 3 amps at 30 V, which covers switching a strike or a door operator input directly.
2) Will the Camden CM-324 touchless switch fit a standard single gang electrical box?
Yes. Faceplate sizes are single gang, double gang, narrow (for mullions and narrow trim where a single gang plate will not land), and a 6 inch round. Black and stainless steel are offered in all four sizes. Narrow is the one to pick for an aluminum storefront stile; double gang is the choice when you are covering an existing two gang cutout.
3) How far away does your hand have to be for the CM-324 to trigger, and can the hold time be adjusted?
Operating range is 1 to 30 inches, and the time delay is adjustable from 1 to 5 seconds. The active infrared sensor works in all ambient lighting conditions, so direct sunlight through a glass entrance or a dim vestibule does not change how it reads a hand.
4) Can the CM-324 be wired fail safe for a mag lock on a door operator?
Fail-safe versus fail-secure is field selectable on the CM-324, so you set it at the device rather than ordering a different part. That means one switch handles a mag lock opening that must release on power loss and an electric strike opening that must stay locked. It carries a single relay with multi-function action, and operating modes are event or toggle, so it can pulse a door operator or latch on for a held-open condition.
5) Is one relay enough, or do I need a two relay touchless switch?
One relay is what the CM-324 provides. That covers the common case: one dry contact out to a strike, operator, or access panel input. If your opening needs two separate outputs, for example one to the operator and a second independent output to the lock or an annunciator, a single relay switch is the wrong choice and you want a two relay model in the SureWave family instead.
6) Which CM-324 part number do I order for a narrow mullion in stainless?
CM-324-SN is the narrow stainless plate. CM-324-N is narrow in black, CM-324-S is single gang stainless, and CM-324-SW is the double gang stainless (the /W suffix means double gang, /N means narrow). Confirm the size against your existing box or stile before you place the order, since the plate size is not field changeable.
7) Does the CM-324 touchless switch have a light ring or wireless transmitter?
No. The CM-324 original is the economical wired version, with no inputs, no wireless transmitter and no light ring. If you need a wireless transmitter to avoid pulling wire across a vestibule, or an illuminated ring for visual feedback at a low light entrance, look at the other SureWave models that carry those features.
8) Can I use a touchless wave switch instead of a push plate on an ADA operator?
A wave switch like the CM-324 removes the contact point entirely, which is why healthcare, food service and schools specify them over push plates on restroom and corridor operators. Activation is a hand held within 1 to 30 inches of the plate, with a 1 to 5 second adjustable delay. Electrically it behaves the same as a push plate to the operator: a dry relay contact rated 3 amps at 30 V. If you want the switch to also drive a mag lock release, set the field selectable fail-safe option accordingly.
9) Is the Camden CM-324 rated for commercial traffic, and what is the faceplate made of?
It is a commercial rated device. The stainless steel versions use a stainless faceplate with the hand wave icon, which holds up better than plastic on a school corridor, hospital entrance or public restroom door where the plate gets struck and cleaned constantly. Black faceplates are offered across the same four sizes if you are matching dark storefront trim.
10) What are the physical dimensions of the CM-324 switch?
Stated dimensions are 4 x 1 x 0.5 inches, with a product weight of 0.4. The 0.5 inch depth is the number that matters on a shallow back box or a hollow mullion, since that is what has to clear behind the plate.
How fast can I get the Camden Door Controls CM-324- delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the continental U.S. Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit, reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Camden Door Controls CM-324- come with a warranty?
Absolutely. The Camden Door Controls CM-324- is backed by a manufacturer’s warranty. For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Camden Door Controls CM-324-?
You can call, text, or email our expert support team for fast answers. We’re here to help with product selection, installation tips, and troubleshooting. Contact Us
Why buy the Camden Door Controls CM-324- from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support, and rewards on every order. Our team is always ready to help you choose the right product for your project.
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