SUREWAVE CM-324 SERIES HAND ICON FACEPLATE TOUCHLESS SWITCH
The CM-324 (original) is a wired touchless switch, economical, single relay, no inputs, wireless or light ring. Hands-free switch features an operating range of 1-30", adjustable time delay of 1-5 seconds, and provides superior performance in all ambient lighting conditions. This is a stainless steel hand wave icon faceplate.
SPECIFICATIONS
Finish options
- Black - CM-324/40, CM-324/40N, CM-324/40W
- Stainless Steel - CM-324/40S, CM-324/40SN, CM-324/40SW
Mounting Plate Size Options
- Single Gang - CM-324/40, CM-324/40S
- /W - Double Gang - CM-324/40SW, CM-324/40W
- /N - Narrow - CM-324/40N, CM-324/40SN
Manufacturer Resources
Product Specs
- Series:
- CM-324
- Contact Rating:
- 3 Amps @ 30 V
- Relay Action:
- Multi Function
- Relay Operating Modes:
- Event, Toggle
- Inputs:
- REX, Door Contact
- Warranty:
- 3 Year Limited
- Wireless Communication:
- Yes
- Subcategory:
- Hands Free Switches
- Sensor:
- Active Infrared Air
- Number of Relays:
- 1
- Application:
- NEMA 4
- Commercial/Residential:
- Commercial
- Product Type:
- Hands Free Switches
- Power:
- 40 mA
- Fail-safe / Fail-secure:
- Field Selectable
- Product Group:
- Electronic Access Controls
- Product Subgroup:
- Sensors, Switches, Relays and Timers
- Product Voltage:
- 12VAC/DC/24VDC/24VAC
- Product Length:
- 4"
- Product Height:
- 1.5"
- Product Category:
- Electronic Access Control
- Product Weight:
- 0.4
- Product Width:
- 1"
- Collection:
- CM-324 Series
- Department:
- Door Hardware
Camden Door Controls CM-324/40S – Frequently Asked Questions
1) Will the Camden CM-324 touchless switch fit a standard single gang box, or do I need a different faceplate?
The CM-324 hand icon touchless switch is ordered by faceplate size, and all three sizes are available: single gang, double gang (the /W suffix) and narrow (the /N suffix). Single gang covers the common box, the narrow plate is for tight mullions or door frames where a full gang plate won't sit flat, and double gang suits an existing 2-gang opening. Pick the plate to match the box or frame you're mounting into, since the electronics are the same across all three.
2) What voltage does the Camden SureWave CM-324 run on, and how much current does it draw?
It runs on 12VAC/DC, 24VDC or 24VAC, so it drops onto the same low voltage supply already feeding most mag locks, strikes or door operators. Current draw is 40 mA, which is light enough that adding it to an existing access control power supply rarely forces a bigger unit.
3) Can the CM-324 switch a door operator or a magnetic lock directly, or do I need an interposing relay?
The CM-324 has one relay rated 3 amps at 30 V. That's ample for the dry contact input on a low energy door operator or for signalling an access control panel. If you're switching the lock power itself and the load exceeds 3 A at 30 V, or you're running anything above that voltage, put in an interposing relay rather than passing the current through this switch.
4) How close does a hand have to be for the Camden CM-324 to activate, and can I stop it triggering from passing traffic?
Activation range on the CM-324 is 1 to 30 inches and it's adjustable, so on a switch mounted near a busy corridor you can dial the range down to a few inches and require a deliberate wave. The output time delay is separately adjustable from 1 to 5 seconds, which sets how long the relay holds for each activation.
5) Can the Camden CM-324 be wired fail-safe for a mag lock and fail-secure for an electric strike?
The relay contact is field selectable for fail-safe or fail-secure, so the same switch handles either lock type. Wire it normally closed for a fail-safe device such as a mag lock, or normally open for a fail-secure strike. No separate part number is required for one or the other.
6) Does the Camden CM-324 work reliably in bright sunlight or a dim vestibule?
It uses an active infrared air sensor rather than a light-dependent element, and Camden states it performs in all ambient lighting conditions. That matters in glass front entries and vestibules where a passive sensor can false trigger or go dead in direct sun.
7) Can I mount a Camden CM-324 touchless switch outside or in a washdown area?
It carries a NEMA 4 application rating, which covers exterior and hose-down environments. That's why the switch is commonly used on the exterior push side of an automatic entrance and in healthcare or food service corridors that get wet cleaned. It's a commercial-rated device, not a residential one.
8) Can the CM-324 be set for momentary release versus latching on and off?
Yes. The relay is multi function with Event and Toggle operating modes. Event gives you a momentary pulse for releasing a strike or firing a door operator. Toggle latches the relay on with one wave and off with the next, which is what you want for holding a door unlocked during business hours or driving a light circuit.
9) Is the CM-324 the right SureWave model if I need wireless or a lighted status ring?
No. The CM-324 (original) is the economical wired version: single relay, no wireless transmitter and no illuminated ring. If you want a battery or wireless transmitter switch, or an LED ring showing activation status, you need a different SureWave model. Camden publishes a SureWave product comparison chart with the model-by-model breakdown.
10) What finishes does the Camden CM-324 hand icon faceplate come in?
Two: black and stainless steel. Both carry the hand wave icon, and both are offered in all three plate sizes, so you can standardize the look across single gang, narrow and double gang openings in the same building. Stainless is the usual choice where the plate sits alongside stainless push plates or door hardware.
11) How big is the Camden CM-324 switch body and how much does it weigh?
The unit measures 4 x 1.5 x 1 inches and weighs 0.4 lb. Small and light enough to surface mount on a narrow frame or drop into a standard box without extra bracing.
How fast can I get the Camden Door Controls CM-324/40S delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the Camden Door Controls CM-324/40S come with a warranty?
Absolutely. The Camden Door Controls CM-324/40S is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the Camden Door Controls CM-324/40S?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the Camden Door Controls CM-324/40S from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.