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SP GASKET, ESCUTCHEON
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- sp escutcheon
- Parts and Accessories Type:
- Escutcheon
- Department:
- Plumbing
TOTO THP4964 – Frequently Asked Questions
1) What is TOTO part THP4964?
THP4964 is a TOTO repair escutcheon supplied with its gasket. The escutcheon is the trim plate that covers the wall or deck opening behind the fitting, and the gasket is what seals against the surface so water doesn't track behind the plate. It's ordered as a replacement part for a TOTO plumbing fitting, not as a complete fitting.
2) Does the TOTO THP4964 escutcheon include the gasket, or do I order that separately?
The gasket ships with it. THP4964 is the escutcheon and gasket together, so you aren't chasing a separate seal kit to finish the swap.
3) How do I make sure I order the right TOTO escutcheon for my fitting?
Order by the TOTO part number, not by appearance. Ask for THP4964, which is the marked escutcheon with gasket. TOTO escutcheons are fitting specific, so match the THP number called out in the parts breakdown for your model rather than matching plate diameter by eye.
4) Is THP4964 a complete trim kit or just the cover plate?
Just the cover plate and its gasket. THP4964 replaces a damaged, corroded, or missing escutcheon; handles, cartridges, and valve bodies are separate TOTO service parts and are not part of this item.
5) Can a property maintenance tech replace a TOTO escutcheon without pulling the valve?
In most cases yes. Because THP4964 is a surface trim plate with a gasket behind it, the repair is a trim level job: remove the handle and the old plate, set the new gasket and escutcheon against the finished surface, and reassemble. The valve body stays in the wall.
How fast can I get the TOTO THP4964 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO THP4964 come with a warranty?
Absolutely. The TOTO THP4964 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO THP4964?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO THP4964 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
and
rewards on
every order.
Our team is always ready to help you choose the right product for your project.