1PC PROMENADE II TANK LID
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- promenade ii tank
- Parts and Accessories Type:
- Toilet Tank
- Department:
- Plumbing
- Application:
- Toilet
TOTO TCU814CRU#11 – Frequently Asked Questions
1) Is TOTO TCU814CRU#11 just the tank lid, or does it include the tank?
TCU814CRU#11 is the tank lid only for the TOTO Promenade II one-piece toilet. No tank body, no trim kit, no flush valve or fill valve comes with it. If the tank itself is cracked, a lid will not solve the problem on a one-piece unit, where the bowl and tank are a single vitreous china casting.
2) What does the #11 at the end of the TOTO tank lid part number mean?
On TOTO part numbers the suffix after the hash is the color code, and #11 is TOTO's Colonial White. Order the suffix that matches the toilet it is going on, because a lid in the wrong color code will not match the china even though it fits.
3) Will this Promenade II lid fit the original TOTO Promenade one-piece toilet?
It is sold specifically as the Promenade II lid. TOTO tank lids are model-specific castings, so a lid for the II should not be assumed to seat correctly on a first-generation Promenade. Match the lid to the toilet model stamped on the china or the fixture's model number before ordering.
4) I manage apartments and a tenant broke a toilet lid. Can I order just the lid instead of a whole toilet?
Yes, and that is exactly what this part is for. TCU814CRU#11 is a replacement lid for a TOTO Promenade II toilet, so a chipped or broken lid does not mean replacing the fixture. For a fleet of units, record the toilet model and the color suffix once and reorders become a single part number.
5) Does installing a TOTO Promenade II tank lid require any tools or hardware?
No. A toilet tank lid sets onto the tank rim and is not fastened, so there is nothing to bolt, seal, or adjust. Handle it carefully, since vitreous china chips if it is dropped onto the rim.
How fast can I get the TOTO TCU814CRU#11 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO TCU814CRU#11 come with a warranty?
Absolutely. The TOTO TCU814CRU#11 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO TCU814CRU#11?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO TCU814CRU#11 from ZenSupply?
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