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1PC PROMENADE II TANK LID
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- promenade ii tank
- Parts and Accessories Type:
- Toilet Tank
- Department:
- Plumbing
- Application:
- Toilet
TOTO TCU814CR#12 – Frequently Asked Questions
1) Is the Toto TCU814CR#12 just the tank lid, or does it include the tank?
TCU814CR#12 is the tank lid only for the Toto Promenade II one-piece toilet. It is a replacement cover, not a tank, and it does not include flush valve, fill valve, or trip lever parts. If the tank body itself is cracked, a lid will not solve it.
2) Will a Promenade II tank lid fit an original Toto Promenade toilet?
No. The TCU814CR#12 lid is made for the Promenade II one-piece toilet, and Toto tank lids are model-specific castings. An earlier Promenade needs the lid matched to that model. Check the model number stamped inside your existing tank or lid before ordering a replacement cover.
3) What is the #12 at the end of TCU814CR#12?
The #12 is Toto's color suffix, Sedona Beige. Toto lids are sold by color code, so the ordering number has to match the finish of the toilet you are replacing the lid on. A white toilet takes a different suffix on the same TCU814CR lid.
4) I manage apartments with Toto Promenade II toilets and keep losing lids to breakage. Can I stock this as a standard replacement?
Yes, for Promenade II one-piece units in the matching color. The TCU814CR#12 lid is the vitreous china cover for that model, so it works as a stock item across any Promenade II openings in your portfolio finished in that color. Units in other Toto colors need the same TCU814CR lid in that color code.
5) My toilet runs and the handle sticks. Is replacing the tank lid going to help?
No. TCU814CR#12 is a cover only. Running water and a sticking trip lever are fill valve, flapper, or lever problems inside the tank, and swapping the lid changes nothing. Order the lid when the existing one is chipped, cracked, or missing.
6) Do I need any hardware or sealant to install a Toto Promenade II tank lid?
No fasteners are involved. A Toto one-piece tank lid sits free on the tank rim, so installation is lifting the broken lid off and setting the new one in place. Nothing is bolted, gasketed, or glued, which is why the lid is sold on its own as a replacement part.
How fast can I get the TOTO TCU814CR#12 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO TCU814CR#12 come with a warranty?
Absolutely. The TOTO TCU814CR#12 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO TCU814CR#12?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
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