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1PC PROMENADE II TANK LID
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- promenade ii tank
- Parts and Accessories Type:
- Toilet Tank
- Department:
- Plumbing
- Application:
- Toilet
TOTO TCU814CR#03 – Frequently Asked Questions
1) What exactly is TOTO TCU814CR#03 - the whole tank or just the lid?
TCU814CR#03 is the tank lid only for the TOTO Promenade II one-piece toilet. It is a replacement cover, not a tank, not a bowl, and no trim or flush valve parts come with it. If the tank body itself is cracked on a one-piece Promenade II, a lid will not solve it.
2) Will the Promenade II one-piece tank lid fit a two-piece Promenade toilet?
No. TCU814CR#03 is cut for the one-piece Promenade II. One-piece and two-piece TOTO tanks have different lid footprints and seating profiles, so a two-piece Promenade needs the lid made for that tank. Match the lid to the tank model stamped inside your existing cover before ordering.
3) How do I confirm this is the right lid before I order?
Lift your current cover and look at the underside. TOTO casts the tank or lid number into the china, and it should read TCU814CR with a color suffix. If the number matches and your toilet is Bone, TCU814CR#03 is the correct cover. A different TCU number means a different tank shape and the lid will not seat properly.
4) What color is the TOTO TCU814CR#03 tank lid?
The #03 suffix on TCU814CR is TOTO's Bone color code. TOTO uses the same suffix system across its china, so a Bone Promenade II toilet takes the #03 lid and a Cotton White unit takes the #01 version. Ordering the wrong suffix gets you a lid that fits but does not match the bowl.
5) I manage apartments with Promenade II toilets - can I stock this lid as a standard replacement?
Yes, if the units are one-piece Promenade II toilets in Bone. Lids are the most commonly broken piece of vitreous china in a rental turn, and the TCU814CR lid is sold as its own part so you can replace a cracked cover without pulling the fixture. For any Promenade II units in a different color, order the matching color suffix instead.
6) Does the TOTO Promenade II tank lid come with the flush handle or hardware?
No hardware is included. TCU814CR#03 is the china lid by itself. Trip levers, fill valves, flappers and gaskets are separate parts, so if a handle is broken as well you need to order that lever for the Promenade II separately.
How fast can I get the TOTO TCU814CR#03 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO TCU814CR#03 come with a warranty?
Absolutely. The TOTO TCU814CR#03 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO TCU814CR#03?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
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