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1PC PROMENADE II TANK LID
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- promenade ii tank
- Parts and Accessories Type:
- Toilet Tank
- Department:
- Plumbing
- Application:
- Toilet
TOTO TCU814CR#11 – Frequently Asked Questions
1) Is TOTO TCU814CR#11 just the tank lid, or does it include the tank?
Lid only. TCU814CR#11 is the replacement tank lid for the TOTO Promenade II one-piece toilet, so it does not include the tank body, trip lever, or flush valve. If the tank itself is cracked on a one-piece Promenade II, a lid will not solve it.
2) Will a Promenade II tank lid fit my older TOTO Promenade toilet?
Not reliably. TCU814CR#11 is cut for the one-piece Promenade II tank, and TOTO lids are model-specific castings, so a first-generation Promenade or any other TOTO one-piece will not take it. Match the lid to the model stamped inside your existing tank or under the old lid before you order.
3) What does the #11 suffix mean on a TOTO tank lid part number?
On TOTO part numbers the digits after the hash are the color code, so TCU814CR#11 is the Colonial White version of the Promenade II lid. If the rest of your fixture is Cotton White, that is TOTO's #01 code and the two will not match side by side, which matters when you are only replacing the lid and leaving the bowl in place.
4) I manage apartments and keep breaking toilet tank lids during cleaning. Can I buy the lid separately instead of the whole toilet?
Yes, and that is exactly what this part is for. TOTO sells the Promenade II lid as a standalone service part, TCU814CR#11, so a chipped or cracked lid on a one-piece Promenade II is a drop-on replacement rather than a fixture swap. Note the color code with the model when you standardize across units, since the lid has to match the bowl you are keeping.
5) Do I need any gasket, bolts, or hardware to install a TOTO Promenade II tank lid?
No hardware is involved. A TOTO one-piece tank lid simply sets on the tank rim and is held by its own weight, so TCU814CR#11 installs with nothing more than lifting the broken one off. There are no lid bolts or seals to order alongside it.
How fast can I get the TOTO TCU814CR#11 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO TCU814CR#11 come with a warranty?
Absolutely. The TOTO TCU814CR#11 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO TCU814CR#11?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO TCU814CR#11 from ZenSupply?
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