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1PC PROMENADE II TANK LID
Manufacturer Resources
Product Specs
- Product Group:
- Washroom/Bath Accessories
- Product Subgroup:
- Parts and Accessories
- Product Type:
- promenade ii tank
- Parts and Accessories Type:
- Toilet Tank
- Department:
- Plumbing
- Application:
- Toilet
TOTO TCU814CRU#12 – Frequently Asked Questions
1) Is TCU814CRU#12 just the tank lid, or does it include the toilet tank?
TCU814CRU#12 is the tank lid only for the TOTO Promenade II one-piece toilet. It is a replacement ceramic cover, not a complete tank and not a trim or flush valve kit. If the tank body itself is cracked or the flush internals are failing, this part will not address it.
2) Will a Promenade II tank lid fit an older TOTO Promenade toilet?
The TCU814CRU#12 lid is made for the one-piece Promenade II. TOTO tank lids are model-specific castings, so a lid for the Promenade II should not be assumed to seat correctly on the earlier Promenade. Match the lid part number to the tank model stamped inside your existing tank before ordering.
3) What does the #12 suffix on TOTO part TCU814CRU#12 mean?
On TOTO part numbers the digits after the # are the color code, and #12 is TOTO's Sedona Beige. A lid in a different color code will not match a white or Colonial White fixture, so order the suffix that matches the toilet already installed.
4) I manage apartments and a tenant broke the toilet lid. Can I replace just the lid instead of the whole toilet?
Yes, for a one-piece Promenade II a broken cover is a parts-level repair. TCU814CRU#12 is the factory replacement lid, so the toilet stays in place and no rough-in or supply work is involved. Confirm the color code on the fixture matches so the replacement doesn't read as an off-shade patch across a unit.
5) Does the TOTO TCU814CRU#12 lid come with mounting hardware or a gasket?
The TCU814CRU#12 is the ceramic cover for the Promenade II one-piece tank. One-piece TOTO lids sit on the tank rim rather than bolting down, so there is no tank-to-bowl gasket or bolt kit involved in swapping it. Those parts belong to two-piece tank installs.
How fast can I get the TOTO TCU814CRU#12 delivered?
Most orders ship the same day from our distribution partners, with quick delivery throughout the
continental
U.S.
Need it urgently? Contact Us for expedited shipping options.
Can I return it if it doesn’t work for me?
Yes—ZenSupply offers a hassle-free return policy. If the product isn’t the right fit,
reach out to our support team for a return authorization or setup a return by following our return instructions.
Does the TOTO TCU814CRU#12 come with a warranty?
Absolutely. The TOTO TCU814CRU#12 is backed by a manufacturer’s warranty.
For full warranty terms, check the product documentation or Contact Us.
How do I get technical support or installation help for the TOTO TCU814CRU#12?
You can call, text, or email our expert support team for fast answers. We’re here to help with
product
selection,
installation tips, and troubleshooting. Contact Us
Why buy the TOTO TCU814CRU#12 from ZenSupply?
ZenSupply makes it easy to get the commercial door hardware you need—fast shipping, expert support,
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every order.
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